Expo 2020 Dubai

Completely useless the smart queue ars not working and no events in the list. The general quality of the user experience is below minimum acceptable for an Expo of innovation.

Awful app, especially considering they had an extra year to work on it. Would be so useful to be able to put in a dozen pavilions and then for it map the best route. The guidance is awful. Stick to a paper map.

It’s stopped working on the day we were in the expo. Said this app is no longer current version and it didn’t want to update. We had to then use paper maps and ask people where stuff was.

Worst app ever.Volunteers at Expo sound like robots saying “Use the Expo app.It’s really helpful and easy-to-use” Tickets worked on day 1 but after that didn’t work.Horrible connection tried on 2 different phones both didn’t work. DO NOT WASTE YOUR TIME DOWNLOADING THIS APP! (Rated 1 star because I cannot rate 0)

Could not link my ticket as QR code showing invalid once scanned, so unable to pre-book some of the busier pavilions. Kinda defeats the purpose having the App if this fundamental aspect does not work.

With Expo on the ground being on such magnum scale- this mere app with so poor experience isn’t doing a justice. The developers have Little to know knowledge of II & UX

I don’t who specked this app, but it contains lots of flashy images. But the user context is not at all user friendly, typical of things written by geeks.

“Link a Ticket“ doesn’t work, tells you it’s linked but doesn’t appear in “My Tickets”. Thought I’d compile a list of favourite pavilions, but it only remembers the last favourite you added. Truly useless app - what’s the point?

I registered my tickets and was picking the pavilions for the smart queue for about a week.. then today I logged in and everything had disappeared. I also cannot register the tickets again for some reason. I spent hours picking the pavilions and the time and everything was wasted and in vain.

Not worth downloading. Keeps on crashing, slow, can’t book smart queue, favourites doesn’t work etc.. Terrible UX and UI