Felt: Greeting, Birthday Cards

Felt failed to deliver a card that I ordered and never alerted me to the fact that there was an error with my order. I had to email them a few weeks after I ordered the card to ask why it wasn’t delivered. The customer service rep offered me a refund or credits. I can’t use credits because I cancelled my account, which the rep should have seen since they were looking into my missing card. I asked for the refund and they said they can’t refund it even though they said they would. Make it make sense. Update: Felt refunded the dollar value of the missing card to me a few days after my review, which was much appreciated.

This application is VERY hard to navigate the writing tool. After taking 30 min to get a card done. The app cleared out my work, sending a traditional card.

I love the felt app and have used it to stay in touch with so many people. Unfortunately, it’s been a bit too buggy lately and takes a long time for things to load regardless of updates to the app or the recency of my phone or iPad model. Not sure what’s slowing things down these days. I find I need to close and reopen the app several times just to finish working on one card.

I absolutely love this app! Have been using it for years and it is so easy to use. I never forget a birthday, holiday or special occasion. Everyone that gets a felt card from me enjoys them just as much

Tried to add a handwritten address using my iPad, but it doesn’t work. The ui on my iPhone works, but using my finger on an iPhone does not work well. I would like to use my Apple Pencil on the iPad, but, can't seem to be able to do that.

Entered addresses 4 times….credit card info twice and it wouldn’t accept legitimate billing address. Clunky , poor FAQ. This product is on autopilot and crashing.

The automatic zoom-in when trying to hand write a letter is annoying. Every time you switch from eraser to the pen, it zooms back in again. There doesn’t seem to be a setting to stop this new zoom functionality. Really feels like the developers don’t understand user friendly designs.

Like everyone else, I really like this app. I believe it’s the only one that allows for using your own handwriting on the iPad. However, that seems to be broken now. When I click “handwriting” on the card nothing happens. Disappointing.

Terrible.

I love sending these cards to my family. We live throughout the states and it's so fun to send these picture cards especially after a family gathering. The cards are so reasonably priced and they truly make emerge recipients so happy. Cards are always professionally done and sent out on time. So many design options. I just love this company!!