Fido My Account

I dont speak french but the menu is all written in french.. I pressed all the buttons but there is no menu that changes the language. I also set my language to english in my profile but still doesn't work.

I use iphone s6 as well. And I have the same problem. Fix it please. I have to check it.

I'm using iphone 6s and when I downloaded an app, I see nothing but the yellow bar on the top that says fido.I want to check my data usage, so please fix this problem.

I can't see anything after i update the application. There is just a white screen and yellow stripe with 'Fido' that's it. When can I check my data useage? I waited a lot and refreshed it but nothing is showing.

Hi again Please change the layout from querty keyboard to an easier layout when making a payment. It would me so much better and easier. I kept making mistakes when entering credit card number and expiry date too . So please fix it on the next Fido APP update . Have been waiting for this update for months and years. What is the hold up? Listen for once , seems you don’t care and to make things easier instead of worse.

wowowopwpwpw

Someone refer me and I joined fido with that referral link. But till not I didn’t get anything. I called customer care a talked more than 30mint and they told me that you have to start the process again. And it will take 10-20mint more. Fido is making me fool and waste my time. Very bad service, i will not recommend anyone to use their services l.

I get logged out if I don’t use it for a few days… and have to login, with a strong password I obviously forgot… painful ! Make it so I stay logged in or allow the use of Face ID !

so f ing slow to open the app. i dread opening it. if you’re using data to use the app? oh good luck. takes forever, probably a scheme to earn more money from you using data. also stop asking me to sign in every time

My experience was frustrating and disappointing. Despite being a loyal customer for some time, I felt undervalued. They repeatedly canceled my calls, wasting two hours of my time. When I finally connected with a representative, their attitude was rude. Overall, a disappointing experience