FilKhedma - Home Services

حاليا لي بيجي من الفنين مش فهمين حاجة بس هو بيبوظ العطل زيادة تجربة سيئة بصراحة

This has been an absolute disaster, and a life threatening experience. I have filed a police report. Three days ago, I booked a service through the Filkhedma app, and Shahd, the cleaner, stole valuable jewelry from my home. I discovered in the same day and immediately reached out to the company to report the incident and resolve the issue. I spoke with Abeer and Rehab from the company and not only did they completely ignore my complaint, but they also failed to take any action or even offer an apology. It is not only just a dysfunctional and poor service, but a company involved in blatant theft. Not to mention how the customer service is non-existent, and the shocking level of dishonesty and negligence. AVOID AT ALL COSTS! This company is a SERIOUS RISK.

terrible service. I paid for a whole house cleaning. I left my home during the service, and when i came back, my home was almost the same. And they were lying that they already cleaned. Hahahahaha. And the cleaning team leader was just texting me from somewhere, and he didn’t even come. So i told them to leave my house. And i cleaned again. Do you guys think foreigners don’t know how to clean or recognize which place is not cleaned ? And the customer service didn’t even call me even if they promised to call.

اسوأ صنايعيه الصنايعي جيه بوظلي الحاجة واخد ضعف الصنايعي اللي بره ومشى

I had an absolutely terrible experience with this service. The customer support was unresponsive and unprofessional, and the service workers were extremely rude. To make matters worse, they ended up breaking a window in my apartment. They didn’t even bother to clean properly, leaving the place filthy and with an awful smell. I strongly advise against using their service—you’ll regret it, just like I did.

البعض من الفنيين لا يلتزم بالاسعار ويحاول المساومة علي زيادة الرجاء التنبيه عليهم ان امكن

التطبيق بيشغل فنيين غير مؤهلين لاصلاح الاجهزة المنزلية بالاضافة الي نصبهم علي العميل و سرقتهم في قطع الغيار بصورة مغالي فيها و لا يتخذ اي اجراء ضد الفنيين و لا تضمن حقوق العميل

طلبت نجار وكان استاذ (محمد فتحي) في منطقة ٦ اكتوبر .. وصل بالموعد وعمل شغل كتير ٧ خدمات تقريبا بسعر ممتاز جدا وكان في منتهى الاتقان والاحترام والذوق ، ونزل مرتين لشراء حاجات ناقصة من الموان ، ولم يطلب اي زيادة

Lousy customer service, appalling coordination of work internally. 7okooma. I chased them for 10 days to pay THEM money that they never asked about. After I paid, my account has a negative balance and they asked me to pay it again 😂 Their management team are lazy people who have zero ownership skills and just want to enjoy their weekends (and weekdays) without bothering to call back. Lucky for them, I got the contacts of the people I need and will deal with them outside the application. They will lose a LOT of money :)

محدش ينزل الابلكيشن ولا يتعامل مع ناس دي نصابه و شركه تعبانه و لو ليك حق مش هتاخدو