Flightnetwork

Wasting my time to book through the flights, paid, and to realize last min before flying that my order has been cancelled n refunded. Booking of flights on a last min basis can be costly n ended up I paid $1400 in extra! Total waste of time n money using this App! I should have seen the other review that is similar in nature earlier to prevent the same mistake!!!

My flight was cancelled last min without reason and I requested for refund and it has been over a month and their response is always that they already requested refund from the airline. They are the middleman yet nothing is done to hasten my refund,never going to use their service again.

The customer service is terrible, called them 5 times so far, and always asking to wait another 2-5 days, and nothing happen. Requested to update flight, nothing happen! Requested to call with manager, nothing happened! If you booking from them, You just pay the agent fee for nothing, as they’ll ask you to call the airline directly. What they told you were all wrong and wouldn’t happen How come the rate is so high??

Worse customer experience. This company make a mistake in calculating the air ticket pricing and cause me to miss my flight. I have called this hotline which on average needs at least 30 mins of waiting. The customer team ping pong the request around to other team which handles the refund. The worse customer support provided even thought I have purchased the customer support package. Avoid at all cost.

There is zero customer service. Changes are extortionate. Refunds never given. Book direct with the airline.

So simple and easy to use.

Flight Network won’t help you with anything, just forwarding your call to one another and has no focus on helping their customers. They even downgraded our flight without our consent and KEPT THE REFUND FROM THE DOWNGRADING TO THEMSELVES. What’s how they treat their paying customers.

It’s very convenient to book flights and check in online at the comfort of my home. Reminders are also helpful. The app is easy to navigate.

Waiting times on support phone took hours and in the end they told me to email them , also another support person said that is another dept and they will put me through and I had to wait another 40 min and ended up hanging up and emailing. Done emails do not get responded to and if they do they don’t answer your question. I have email proof to verify my review. They also have ball any questions to the airline so you have to call international calls to the airline. In fact they couldn’t even support me with that as I had to google the airline phone numbers.

Tried to check in through this app and after I filled in passengers information on this app, one passenger went from Mr to Ms on boarding pass and another passenger check in unsuccessful. I went on to the airline website later on and found out they input wrong info and missing info. Now I cannot get this resolved online and will need to go to airport to check in with anxiety!