F&M Bank - VA

Does all the things you expect - mobile deposit, transfers, bill pay, Zelle - good app.

Such a terribly managed bank. I wish PCB would open a branch in the broadway/timberville area. Those folks know how to bank locally. Maybe it’s because their management is from the area. Not a lot of castoff failures from larger banks.

Love the smiles, great service and great personalities at this bank! Makes you feel welcomed! Enjoy banking at F&M!!

It took me a week to get my loan account payment set up from my other bank. Multiple calls to customer service. They had to completely delete the progress I made and had to wait another 24hours for the deposits to verify my account

I can login through the website but the app doesn’t login.

The app works okay for most banking related activities but its like some things arent thought out or the bank just feels like people will deal with. Prime example is the messaging part of the app. This should be used for messaging customer service but instead it has turned in to another marketing arm for the bank with no way to turn off said messaging. Another issue i have is MFA/2FA support. Texting is the only option. Im sorry but in the modern era when have way better options. On the positive side at least this app doesnt have one of those terrible virtual assistants.

Great customer service

My husband switched banks to this bank. I can not get on the app or even online. I have my own checking account with another bank and the app is AWESOME very easy to get on This app is awful.

Making a deposit via the F&M Bank Mobile App is awesome!!!!! Way easier than my former bank!!!!

We love our Hometown Bank and are really enjoying the new online services !! Thanks for always being our #1 😁