foodora Essen & Lebensmittel

Geo-Location funktioniert in Österreich nicht. Manuelle Eingabe führt zu einem "Unexpected Error"

I had a terrible experience with Foodora, and I will never use their service again. I placed an order, and the item I wanted was out of stock, but I was never offered any reasonable solution. Instead of offering a substitute, removing the item from my order, or giving me a refund, I was charged for an incomplete order, including service fees for something I didn’t fully receive. To make matters worse, I contacted customer support, and although they refunded the missing item, they refused to refund the service fees. This feels incredibly unfair. I’ve worked in customer service myself, so I know how things should be handled. I also wasn’t given the standard options like removing the unavailable item or cancelling the order. This experience was frustrating and unprofessional. Foodora clearly doesn’t care about customer satisfaction or handling issues properly. I was left with only an iced tea and a hefty charge for it. I’m taking this matter up with my bank directly because I consider this fraudulent behavior. Do yourself a favor and avoid this app—it’s not worth the hassle.

Restaurants werden nicht als geschlossen markiert. 2 Stunden gewartet, nur um am e Ende hungrig schlafen zu gehen.

Neue App verkompliziert Bestellung, aber gute Auswahl

Promised a discount for linking a Mastercard, never got one

I had a discount coupon which I wanted to use, but for using discount codes the phone number has to be verified. Waited for a couple of minutes, tried the button to send another code a couple of times, nothing arrived. Ordered food now from uber eats 🤷🏼‍♂️ The food is on the way and I’m still waiting for the verification codes to flood my inbox. Perhaps next time, let’s see if I will be ever able to verify my number

Food delivery works great, however I am rating 2 stars because it is almost unusable for a non native living in Sweden. How is every interaction except for some parts of the app in Swedish even tho I set the app language to English.. Also it was set to Swedish post install instead of detecting my device language. Really poor UX on this part.

This a super improvement .. I loved the new UI 😊😊 Fancy photos are great 👍🏼

...efter Instagram är nog online pizza appen den jag använder mest. Så sjukt snabbt att beställa. Haha börjat köpa lunch i appen nu oxå. Hej då lunchlåda!

👍