The worst app i have ever used!!!!
It is been 5 days since I am only waiting for my order to receive….. no one fron Foxy is calling me regarding the issue or the deliver partner they have hired is assigning any delivery agent to deliver my product…. It is there with them sjnce 4 days and no action is been taken care of…. They have been lying to me each day…
They are not even ready to cancel my order…
Worst experience ever!!
Best store to shop for Korean skin care
1. Customer service
I would highly recommend to visit their store for purchasing! I met Rekha (kormangala branch)
She was super honest about letting me know about the list of products I wanted to buy & it’s uses, never tried to push me for a purchase for the sake of it! She made good suggestions!
2. Discounts
Coming to the discount - hands down it’s crazy, it’s cheaper thn any beauty app!
I ended up buying the membership in my second visit to the store, wish I made this choice earlier.
3. Suggestions for adding in new products
Wish they had these products available too, beauty of joseon, Skin 1004, round lab!
Always issue with the delivery and product
I have ordered two times from this app and they have done deliveries after 20 days. There is no proper customer support. Infact with my latest order they have delivered the wrong product and i am hell tired of contacting them. Worst app ever i have seen. I will ask not to buy any products from this app. Infact they will give old packaging materials. Please stay alert and dont go with this app
Not able to login to my account
Hi Team, I have deleted and reinstalled the app multiple times but when I enter the contact number and generate the OTP I’m not able to submit it. Please fix it. It’s a amazing app for buying skincare ♥️
Best Shopping App
The products are at ease to search and order. Easy to order and track the status of the packages
Worst Customer care
They ship my orders to different address but Cannot contact customer care regarding my problems,all are prepaid orders.Don’t know what to do anymore 😭
Login issue
Fix your app bug during login screen is not showing up for putting otp
unable to log in.. else everything is great
no plastic included in delivery & superfast delivery at good price .. so i loved the app but one one problem was i wsnt able to log into my account
Log in issue
Why am i not able to log in like seriously fix this bug
glitch while logging in
I am unable to log into my account . After entering my contact no. i can’t enter the OTP even though the OTP is being sent on my device multiple times . Kindly fix this issue , i have to place an order !
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