FREENOW - Taxi and more

I used the app one time to prebook a taxi in Rome. As taxi was late, I got all these reassuring messages that it would be ok…. Looking up, I see the cab passing by without stopping! And then, a second later, a new message in the app that no taxi was available…😖. Fortunatly, I did not have a plane to catch! But this was a truly disappointing experience…

I love the app, it is easy to use. The only problem is that I can not pay with my ING debitcard. You have to use paypal which is not working for me, or you can pay the driver directly which does not work when you want to order a taxi with a large trunk. Next to that it is a good app. Thank you for your service

Driver came quickly (Athens) however cheated me on the price (I paid cash) as he made me pay Euro 15, for a Euro 11 ride. Nevertheless still much cheaper than regular taxis

Works very good in Barcelona!

Goed geregeld, snel een prima taxi.

It's so hard to file a report or refund!! I got scammed, the driver never picked me up and I had to pay. There is no button to press in case of troube. This app is not on the customers side at all.

Can’t unlock my bike or end rental but keep charging lol stay away trust me

FREENOW could make such a difference here in Greece, but they fail. You can easily order a taxi, but they still cheat you. Every time! Right now I am in a cap that said ‘I arrived’ 2 min before arriving. The driver has a TV on too.

Wow, driver doesn’t know his way around, gets confused with the directions of the app and then charges it on me without notification or consent?? And when I want to do something about it, I have to jump through a 1,000 hoops to get my money back? No thank you! Avoid this lousy company with lax control standards that are borderline scamming as the plague!

Not being able to select business payment in advance