FriedrichGo

I was able to connect my 2 new air conditioners to the app. I am able to get the timer to turn the units on but no matter what I do one comes on 73 degrees and will not allow me to change the temperature setting. Please update this app the user interface. Come on Friedrich.

Please fix this app. Your latest update broke it!!!

I can't share the same email with all my devices without it deciding to log me out.

They simply never trigger or show in logs. Tried many different variations. Automations are for looks but they do not work at all. Steer clear, get a better modern unit.

The app used to be working properly without very small time delay until recently. Now, the app would either have great time delay for every setting change made on the phone or iPad, or simply won’t set the change and ignore the setting changes. For example, to change the fan speed, i have to try to set it 3-4 times and wait about 10-15 second every time for it to work. It’s weird and the app used to not function this way, must be some changes or updates. Very frustrating when you need 3-4 attempts to just lower temperature.

We got a portable friedrich AC a while back to put into our elder family members room to keep her cool at night. The AC unit itself works fine, the buttons on it and the remote. As of recently we decided to install the app onto her iPad for her to have a better view of the controls since her eye sight does not allow her to see the remote. We opened the app and signed her up through her email, verified it through a code, that all went smooth, but as soon as we went to add a device, everything went down hill. Her iPad can’t connect to the ACs WiFi and the AC can't connect to her house WiFi, and the whole “press the display button 6 times, then press the mode button once” did not work. We don’t know what to do when it comes to the app and we’ve had multiple of us check it out and have resulted in almost ripping our hair out. In short terms, the app is a piece of poo!! And the support team will not help at all!!

Nothing syncs between the app, remote, & device. In 2023 I expect better from technology.

I’m technically able. Couldn’t get the remote to communicate properly. Lousy interface. Go back to the drawing board app designers! Delete!

My rating is based on ease of setting A/C up to my phone. So thankful that other people put tips in their reviews or I wouldn’t have figured it out!

Since the new update I haven’t been able to control my ac away from home like I did before. It always says offline now when I’m away from home. Never did that before.