GeekSmart

Very good software, worth everyone to download

Very easy to use, not bad

Multiple scenes are available. Make my life eaiser.

Bad

The app stopped working. Can not add locks, spouse can not login to account, the website only shows Chinese characters when trying to login.

Regularly doorknob does not connect to phone via Bluetooth and have to delete the doorknob connected and re-add it and redo fingerprints. Otherwise kids fingerprints will work. GARBAGE 🗑️🚮

I can’t register. It doesn’t allow any registering of accounts.

I’ve had a smart lock and have been using this app without fail until a couple months ago. First it would only just take my finger print and now even though it’s got my finger print in the app, I can’t use the app or my finger print to get into my house. It works for my dad on his phone (finger print doesn’t work) and occasionally my mom, but not me. This is highly frustrating and there’s never been once where there was an update for either the app or the smart lock I purchased since this started happening.

Been using the K01 model for the last month and had no trouble at all. The app layout is a little outdated but I was able to find everything and complete the setup with no issues. Would recommend GeekSmart to anyone needing a similar lock.

After purchasing the lock, I was anxious to get it working. After charging and installing the knob. Down loaded the app. Never could get the app to work. App is complete garbage. Customer service was useless. Good idea poor implementation.