Greatness: Daily Habit Tracker

I signed up for this app a year ago, and maybe used it for a few weeks, but it wasn’t really helpful. I stopped using it and forgot that I even signed up (had to use a credit card instead of go through my Apple account). So, I didn’t realize that after a year they would charge my card again without even notifying me. Can’t say I’m surprised because they bank on people forgetting they signed up. Oh, and you have to cancel 48 hours before the end of your subscription or you’re on the hook for another year. Keep that in mind.

Any thing from the parent company kilo labs is a complete scam. Stay away and never give them your payment info.

I downloaded the app and felt it was fine, but a bit much. It seemed more geared towards their pre-existing courses. Mostly the review comes from the support I received. I forgot to cancel (my bad!) and immediately contacted support to cancel. They told me no. I hadn’t used it in 11 months, and hadn’t used any features since it renewed. Sure, that’s my bad, but companies usually have a grace period. Not this one. They made sure to get their money. So I wouldn’t recommend bothering to give them your credit card info or they’ll use it.

Continues to bill me w/o permission. Had to contact PayPal and file a dispute.

I’m being billed for a renewal I don’t want, but cannot find any way on the app or on the website to cancel

I wanted to love this app when I tried it last year, but I did not find it to be helpful at all. Oh well… It happens. However, I was shocked to see that the Greatness team just charged my credit card to renew my subscription for another year without any prior notification that it would be renewed. And the subscription was not listed among my other app subscriptions in my Apple account either. Very weird. I brought this issue to the attention of their customer service, who pretty much said that there is “nothing we can do to reverse the pending charge” for an app I cancelled the subscription for and have no intention of using moving forward. It’s clear to me that the lack of notification is intentional on their end, which is unfortunate. I have never subscribed to another app that engages in this practice. This is the opposite of “greatness!”

Be careful if you are trying this app and subscribe to use the full services. They will charge you yearly without any notice, or clear way to unsubscribe. It does not show up in your App Store subscriptions so you can’t even check. Very disappointing.

I tried this all for a week and it was not helpful. It doesn’t look nice, the habit tracking is clunky, and if you make a mistake tracking a habit there’s no intuitive way to fix that. I found using this app to be frustrating and cumbersome—definitely not something I want to add to my daily routine! Plus if you want to do the “21-day challenge”, be ready for them to continually say that your tracking didn’t actually happen in the app. It seems you have to track your habits exactly within their certain chosen timeframe in order for it to “count” toward the challenge. Talk about adding frustration onto an already annoying app!

No proactive reminders in advance of billing date and buries notices in one time Terms & Conditions. Similarly shady when you attempt to cancel your subscription. I am now attempting to cancel for a 2nd after being charged once again. The app is not worth the hassle. If they really stood behind the product, they shouldn’t be engaging in these deceptive billing practices.

I really do see this app as being great for an individual’s in need of some guidance on developing consistency in habit and self-investment. It just wasn’t my forte. My biggest concern is that I canceled my subscription a year ago, but was just charged for it!?! I didn’t even receive any emails or other notifications I was being charged. In my third party payment provider the company that owns Greatness, Joggo, etc. Kilo Research - just billed me $66. No indication whatsoever. Now I’m haggling with the company via email (which I had to dig to find), as there’s no profile/account button in the app (that I had to just download again to see if I could check my cancelation from a year ago). These business practices are not ethical. Consumers should have access to their account to see their subscription status, and before a major corporation takes money out of someone’s account they should receive notice. Very unethical. Just worried about people who aren’t watching their transaction histories as closely as I do.