Green Security

At all. Nothing even shows up

This app feels like it was designed as a middle school project. Everything in it is broken. The menus do nothing. No biometric login. It doesn’t save passwords. It requires YOU to get all the info needed to access the places, rather than providing links to videos or a resource library to get you moving. It does however take your $275 immediately and offer nothing in return.

Unfortunately zero stars isn’t an option, that’s what green security deserves. They have to be the cheapest vendor option for hospitals because there is absolutely no other reason to use them. The app is awful, the customer support is non existent, I’ve seen better programming from my middle schooler. ZERO

I agree with the other post I would give this company ZERO stars if possible. I’ve been in the medical industry for 20 years and this is by far the worst company I’ve dealt with. From costumer service to the way their program works is pathetic. Every Contractor/Vendor I have spoken too has the same experience with this company.

I don’t even want to waste my time writing a detailed review on how terrible this app is because it will take too long…. Poorly designed, poorly tested

For the exorbitant amount you’re charging reps to force us to use this, maybe you should pay for an actual developer to make and maintain your app. How do you not allow pasting of usernames and passwords or integrated so you can use apples password manager. What a complete piece of garbage this app is, I wish I could give it 0 stars, but you get 1 because it’s forced, sort of like your app.

This is quite literally the worse OS app I have ever experienced. I have never gone out of my way to write a review and I’m in the iPad baby generation. The main screen bar tab jumps to the middle of the page half the time. And if you open a document you have to restart the app to close out of that selection. It is not user friendly and it is difficult to pull up QR code to enter facilities.

I wish I could say I thought my opinion as a customer, a customer who pays $275 a year for this company to have access to my private health information, a company who’s entire premise irks me. But even though in order to do my job, a job I have had extensive clinical and technical training to do, in order to help doctors treat their patients, I have to have this company give me a green check mark so I can go and do my job, so I can go and make sure a woman’s procedure goes well tomorrow, someone’s daughter, someone’s family. But they can’t design an app any better than a seventh grader. Where do they put that $275 I give them every year? Or the $275 my thousands of coworkers give them? It’s clearly not into a mobile app designed and tested to be accurate and easy for thousands of highly trained professionals to use on their mobile phones every day. Its impossible to add an account. It’s impossible to navigate from a downloaded policy back to the previous screen in order to acknowledge said policy. Do your job. Create an app that is actually useful to the thousands of professionals who are your customers, even if it’s never a choice we would make for ourselves.

I could have built a better app in my high school coding class. Everything about the app is just horrific. Please do better. 1 star is generous.

The app doesn’t work. Thanks for not letting me help out with a procedure.