HEOS

After the latest firmware update , Tidal connect have serious issues on iOS.

You should add compatibility with YouTube music

Great app. But since the last update I can’t see the information from the track from my media server using NAS. (Bitrate etc)

After last update, there is no ability to control Denon amp inputs and CD player.

The app is good and easy, but it doesn’t support scrubbing on local files, only on streaming services like spotify/tidal. Please fix this

I believe smart home features are essential now with automations and connectivity to be major reason to buy or not buy a device. Heos must be on IOS shortcuts soon in order to let users add automations. e.g if i want to start my favorite radio to just say “hey Siri start Life Radio “ etc

Latest version crashes more freguently! 😡😡😡 (Hello, the app crashes frequently and every time i am trying to open it says the following: “Communication Error Another app is preventing the HEOS app from communicating with your devices with HEOS Built-in. To fix this issue, close all apps on your device (including the HEOS app) and try again”! There isn’t any app running even on the background! I have Denon AVR-3600H & iphone11 Pro Max with iOS 13.3.1 It’s a pitty such a nice app to have bugs until now! Pls fix these issues... Further more from time to time it says that i have to sign in or to create an account even though i have already signed-in. This time says: “ heos unclassified service error occured (error code -2000)”! Terrible app...😡😡😡) Not only once but multiple times i ‘ve rebooted my device....you think i didn’t do that?!!!

After latest firmware update I cannot group any room (I get an error when trying to group two or more rooms). Was working fine up to now but now my system is useless if speakers cannot be grouped.

This app has lost the WiFi connection to my soundbar multiple times requiring a full initial setup to get back going. When listening to music from my phone as a source it constantly bugs out where multiple restarts of the app are required just to play music. I was told when I bought the denon soundbar that denon was a sound company first and app company second. I didn’t realize how distant of a second place to at meant. Gotta do better if this is the only interface to the speakers.

My home audio / TV setup runs through a direct Ethernet wired Denon 550 Soundbar, which in turn connects to a wired Denon subwoofer, and two wireless Denon 150 speakers. Home Internet is both strong (with a router located within 0-15 feet of all devices) and very fast. When everything is working together, the sound is pretty great. The problem is that things work smoothly only about 85-90 percent of the time. HEOS is continually dropping the group connections between the soundbar and all other equipment. Sometimes all I have to do is tweak the sound settings (toggling between Stereo and Multi-channel Stereo) for it to remember to send sound to the speakers, etc. Sometimes I have to reboot everything for it to work properly. And sometimes I literally have to ungroup all connections and recreate / reconnect the group all over again. These malfunctions bear no relation to the occasional power or Internet outage, either. Needless to say, it’s a major inconvenience when this occurs — and is really an overall software failure to run properly only 90 percent of the time (or less). The HEOS app is frequently updated — and with extremely annoying reminders that insist you update — yet the “updates” do absolutely nothing to improve actual HEOS performance or (very rarely) add new features. Instead, they mostly seem to be advertisements for new Denon products. Unfortunately, I have sunk a minor fortune into all this Denon equipment, and so am stuck with its HEOS app, too. But had I known that these pesky issues would occur so often, I would have probably gone with a Sonos system for wireless sound, etc.