Hiboy S2

Asks me for password it doesn’t work issues are annoying and the app is very poorly designed

I have tried everything to reconnect one of our scooters to the app and nothing works. One of the reviews says that if it works for you do not update the app, and I would highly encourage you follow that review. If it’s working for you, do not try to update it. As for the scooter, it is amazing. They really need to fix the app. I called or emailed and complained, they sent me a new circuit board to install, which takes a lot of time, which I shouldn’t have to do. but looking at the reviews here and my experience with the hardware, I really don’t think it is the circuit board but more of an app and Bluetooth issue.

Where do I get a password I don’t know what the 6 numbers are

The app removed the brake sensitivity adjustment function. Please add it back there is no way to adjust it otherwise

It locks it, changes the power of the electrical break, toggles acceleration speed, controls the max speed, and MUCH MORE.

The only thing that the company needs for sales to skyrocket is that you put the application in Spanish after the best scooter

The app is asking for a password where is it? I have no idea.

its fine it works chill out and wear your sombero

The app is very poorly designed with informing the user what is happening. What do I mean by this, well when trying to update the firmware on the app it’s a blank page. It doesn’t inform the user wether it’s retrieving data or if the developers never implemented the page. This also goes for their feedback page where it just says “cannot be empty” but doesn’t specify what. Besides the UI/UX which needs to go through user testing, I think it’s redundant to have a speedometer on the app when the screen on the scooter says it. Secondly there’s no option to lower the speaker volume which is obnoxious in certain situations. I would love there to be an update where we can lower the speaker volume or mute it. The only other solution is soldering it off which may be the way to go if you need something more quiet. Scooter wise it’s pretty good for it’s price point but this is a rating for the app not the scooter.

Please provide a Firmware update to allow the scooter to reach at least 22 mph. If not faster. It would be a great selling point. It’s a good bit slow compared to many scooters I’ve ridden. When I ride with my gf she flies past me going 21 mph