Terrible Experience – Do Not Trust This App!
Hitchhiker has been the worst experience I’ve ever had with a delivery platform. I entrusted my parcel to a traveler who failed to deliver it, and despite providing clear evidence that the traveler received the parcel, they stopped responding to my calls and left me at a financial loss. The app’s customer service is completely unhelpful, refusing to take accountability and only offering meaningless excuses. Even worse, the app allowed offers on my parcel, despite it supposedly not being a “supported category.” If that’s the case, why was I allowed to proceed in the first place? This is a clear failure of their system! Instead of resolving the issue, Hitchhiker has wasted my time and money. They claim to protect users, but in reality, they do nothing when things go wrong. I strongly advise everyone to avoid this app unless you want to lose your money and deal with unprofessionalism. Zero stars if I could!
