Don’t apply online
Don’t bother to apply account online because you will need to go branch to activate. What happened to me is I apply an account for my daughter with hong leong apply app. After application sent, I received an email from hong leong to deposit rm20 to activate account. After bank in rm20, they told me my daughter account is deactivated and need her to activate it at branch. I now can’t close the account or get back my money unless I sent my daughter to hong leong. Seriously Hong Leong bank?!