No response from support in over a week
I’ve sent in 3 reports with the fact I was double charged and I haven’t received a single response from any of them. As a long time customer it’s pretty disgusting to be treated this way.
Ja, HMA VPN Proxy & WiFi Security ist kostenlos herunterzuladen, enthält jedoch In-App-Käufe oder Abonnements.
⚠️ Warnung: Mehrere Nutzer der HMA VPN Proxy & WiFi Security-App haben Betrug oder Täuschung erwähnt. Untersuchen Sie die App gründlich, bevor Sie sie verwenden.
HMA VPN Proxy & WiFi Security bietet mehrere In-App-Käufe/Abonnements, der durchschnittliche In-App-Preis beträgt £39.55.
Um geschätzte Einnahmen der HMA VPN Proxy & WiFi Security-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
4.37 von 5
2,853 Bewertungen in Vereinigtes Königreich
I’ve sent in 3 reports with the fact I was double charged and I haven’t received a single response from any of them. As a long time customer it’s pretty disgusting to be treated this way.
Not possible to cancel the subscription afterwards. There is no button to unsubscribe and support is not answering, tried to reach them whole week without success and just been charged again
The VPN server worked just fine for the first few days of subscribing. In the last five days, the VPN server doesn't connect to the correct country selected. I have tried to contact customer service and have heard not a word back but they continue to charge me!?
I have contacted you too many times and only had automated emails back. I’ve had problems setting up and absolutely NO ASSISTANCE I paid for a 3 year prescription and asked now several times for a REFUND! Again nothing only automated emails. I haven’t set it up and I haven’t received a refund, be aware when trying to get help because I have had no luck. I will not recommend and feel like I’ve been scammed!
You are misrepresenting what this software can do for profit. Just for clarification it cannot help you watch uk tv from Europe. Complete waste of money and no easy way of cancelling subscription within minutes of finding this out.
The support team are ignoring our emails about a refund. Signed up to the 7 day free trial and they charged us for a year subscription without our permission before the 7 days were up! Now they are ignoring emails and tweets !! Avoid!!!
It slows the internet and disconnects it
Hi team it’s a good overall experience using the vpn.. would be good to add a kill switch…
It’s a nice, user friendly VPN however I feel it could improve in some certain areas. 1. It doesn’t have a kill switch, which is a big concern especially for price, considering if the VPN decides to randomly deactivate it will expose your IP address. 2. Gets detected by a lot of anti VPN’s which I’m noticing a lot of cheaper VPN’s bypass. 3. Doesn’t really bypass Netflix and other streaming services Apart from those issues, would I say it’s good for money? Only if your looking for something simple, however if you could add the kill switch it would be great!
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