Holafly: eSIM prepaid card

I paid for 31 days and got Less than 24 hours of usage. I contacted support. A rep tried to assist. But it’s been several hours. She said someone will REACH OUT. NO ONE HAS REACHED BACK OUT .. so I am out a lot of money, have no internet on the device I added it to and no one has gotten back to me. I NEED IMMEDIATE INTERNET FIX OR RETURN MY MONEY PLEASE. I feel abandoned. Holafly worked so well in the past. Now it’s NOTHING. SAME DEVICE AND SAME LOCATION.

Affordable, Easy to Use, and Seamless experience in Mexico

8月份购买了中国90天不限流的，可以访问TikTok，11月份后就无法访问TK了，找客服也一直没有解决问题，希望后续可以解决吧，没解决暂时不考虑使用了

I can’t believe any good reviews can be real. Not only is the data extremely slow. 20 secs to load a webpage. I’ve spent over 90 minutes on a chat, resetting every network setting possible. Every time I ask for a refund link. Nope. Try next steps

No estimated times. No help. They expect you to figure it out on your own. I bought the continental Europe package and guess what? It doesn’t work in Finland. Can I get help? No! I get stupid Emma instead of a human that could actually help.

I have never seen a company this poorly run in my life. Terrible service, terrible customer service, avoid at all costs. The only thing more painful than stepping on a Lego is having to deal with Holafly.

Holafly offers a competitive price point for its eSIM services, making it an appealing option for travelers who want to stay connected without the hassle of physical SIM cards. I decided to give Holafly a try and purchased a 5-day eSIM plan for use in the United States on my iPad Pro 5G. Initially, the eSIM worked seamlessly once activated, providing a strong and reliable connection. However, a few hours later, I began experiencing intermittent connectivity issues that disrupted my usage. While the affordability of the service is commendable, the reliability of its network performance left much to be desired. One aspect of Holafly that I found inconvenient was its built-in VPN, which cannot be turned off. This feature seemed to complicate connectivity rather than enhance it, particularly when attempting to use the mobile hotspot feature. Devices connected to the hotspot struggled with extremely slow internet speeds, taking hours to load a single page. This limitation made the hotspot function practically unusable, undermining one of the primary reasons I chose the service. Although Holafly’s pricing and initial performance were promising, the ongoing connectivity issues and technical limitations significantly diminished the overall experience.

Update: finalmente me contactaron…¡6 meses después! ¿Creen que a estas alturas es algo que necesito? Compré la opción ilimitada para un viaje a México. Nunca la pude usar, además en el proceso de instalación, que fue confuso, me desconfiguró el teléfono y cuando volví a mi país mi teléfono no funcionaba si no me conectaba al wifi. Les escribí y nunca respondieron. He usado otras compañías sin ningún problema. No los recomiendo.

They mix up the expired and inactive code, the customer can’t really help but ask me just make a new purchase

While spending my gap year in Europe, HolaFly saved me. It is very affordable, with great coverage in all countries. I’ve recommended it to several family members when they have come to visit me, and will continue to do so for people I meet.