Customer service is on point
Paula was the bomb
4.54 out of 5
1,885 ratings in United States
Paula was the bomb
Thank you so much for my refund since I was not able to used your service. Thank you again !
Bravo!! Love these guys!! Fab resolution!
I will use holafly anytime I am out of USA.
I thought I would save some money by using an e-sim instead of using my carrier’s foreign country plan (Verizon) while touring Germany. When I got to Germany, however, I discovered that the Holafly e-sim did not allow texts to be sent or received. It connected to the carrier just fine, and I had data, but no texting. I was able to chat with Holafly support, but that did not resolve anything. Since I rely in texting to communicate with family and friends, this was a problem. In the end, I had to activate Verizon’s foreign country plan anyway, and now I will end up spending WAY MORE than if I had just used Verizon to start with. This was my first, and will probably the last, use of an e-sim for travelling. If Holafly reads this and wants to refund me, I would not object.
I made a silly mistake when installing my eSIM. Got help via WhatsApp chat. It was great! The wait was only about 15 min, which honestly is not bad. And the rep (Tania) was clear, knowledgeable, patient and kind. Even if this eSIM is a little more expensive (I don’t really know if it is), I’d continue using it for its simplicity and customer service. Kudos!
clear directions easy to understand and to the point fixed my issue efficiently and timely when i was in a rush
التطبيق فاشل السبب ليس به لغتي
This company is a total scam. I bought data and had issue with connection immediately. I requested a refund which essentially they refused to process unless they charge my a management fee to issue to refund. Worst experience EVer!!!!
عجبتني خدمتهم جدااا و حرصهم على المتابعة حتى احل المشكلة
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
11
|
Top Free
|
|
13
|
Top Free
|
|
14
|
Top Free
|
|
14
|
Top Free
|
|
15
|
Name | Reviews | Recent release | |
---|---|---|---|
Iberia
|
301
|
1 week ago | |
AirEuropa for mobile
|
117
|
1 day ago | |
Omio: Europe & U.S. Travel
Train, bus & flight tickets
|
325
|
1 day ago | |
Headout: Travel Experiences
Top Tours, Events & Tickets
|
75
|
1 day ago | |
Airalo: eSIM Travel & Internet
Your First eSIM is on Us
|
510
|
1 week ago | |
Civitatis: Fill your trip!
Excursions around the world
|
96
|
4 weeks ago | |
Nomad eSIM: Prepaid Data Plan
eSim Card Mobile & Travel WiFi
|
140
|
1 week ago | |
aloSIM: 5G Prepaid Travel eSIM
LTE Cellular Data WiFi Calling
|
53
|
2 days ago | |
Nannybag - Luggage Storage
Luggage storage everywhere
|
13
|
1 month ago | |
Simly - eSIM Internet Plans
N/A
|
125
|
1 week ago |