Genuinely Helpful
Actually a decent booking app. This is genuinely my first time leaving a review that’s how good this app is.
Ja, Hostelworld ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
🤔 Die Qualität der Hostelworld-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
Hostelworld ist kostenlos.
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4.83 von 5
52,585 Bewertungen in Vereinigtes Königreich
Actually a decent booking app. This is genuinely my first time leaving a review that’s how good this app is.
Hostelworld recently rebranding as a travel dating app but needs some extra filters like age etc to be on top. Good work so far
The app is extremely laggy on my phone. I’ve tried re-installing it and it’s still slow
It would be good if I could pay with Apple Pay at the end. Also, if I could scan my debit card rather than type in all the details. This really helps when you have a visual impairment. Otherwise I enjoy using the app.
Tried to book a hostel in Dublin. They took £40.00 and as per there terms and conditions. They were due to take the remainder €253.00 (an criminally large amount of money for a hostel room with no windows) 24 hours before the booking. They attempted to take that money off my credit card immediately which failed. I contacted the hostel via email and they had no record of my booking at all. While the app maintained I had a booking the hostel assured me they were full booked and my reference didn’t appear. Awful customer service. No email or phone line so you can’t keep a record of your interactions and they keep the money. Plan to delete app, that I previously used regularly enough.
Every place I ask to go it says it doesn’t recognise. Can’t use map view to search like you used to be able to.
I was looking through my account and accidentally clicked cancel trip. Within seconds I got an email telling me that my stay had been cancelled. I contacted the hostel directly and was told they had already received the cancellation from Hostelworld. There was nothing they could do. I have now had to put the amount in dispute with my card company. Absolute ripoff…
My booking was never confirmed with the hotel and we ended up having to book elsewhere. It was stressful and inconvenient. Instead of apologising they are disputing my claim with my credit card company. I will never recommend or use this scam company again.
They have a contact us section in the app but, when you create a ticket, it just sends a template response and automatically marks your request as ‘solved’ without it ever being manually reviewed. So unacceptable.
Really fantastic app and very user friendly. Would get 5 stars if they allowed you to pay with Apple Pay. Nowadays using a card manually putting in all the details on an app is an inconvenience as most apps allow you to pay with Apple Pay which is more secure as the merchant doesn’t receive the actual card details so if ever there was a data breach, the card details wouldn’t be accessed. Also there’s no option to put vouchers in the app. I had to book with the website in order to add my discount code.
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79
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87
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