4.83 out of 5
50,471 ratings in United Kingdom
There is a glitch in the app which means that you cannot log in and are forever redirected to the App Store when trying to log in. It means there are no records of booking and you cannot cancel if you need to. Very unhelpful. Might as well use the website
Very visually appealing app, nice to read the reviews, see the photos and compare accomodation options. My only two qualms is that they do not accept Amex, and I would like to have an option to pay in full beforehand.
Only gave it 4 star cos I’ve only just started using and don’t know 100%. But so far so good
The app won’t allow me to log In on iPhone and constantly loops me back to the App Store
I made a booking and was charged but the booking didn’t go through to the property administration. If I was to be broke I would’ve slept in the cold in the streets.
Chat doesn’t work. Keeps saying “Retry”. For some cities chat is non-existent. Extremely low, overall a horrible app. It looks like it was done by a beginner.
They make it so difficult to cancel a booking
Absolute travel essential, super easy to use and understand. Best way to get a good feel of hostels and book them!
I frequently use the app for my travels. One crucial feature I miss is the ability to freely move around the map and perform a search in that specific spot. Previously, while exploring the map, stumbling upon towns, islands, or areas with undiscovered hostels led to exciting new opportunities for me. The current search area functionality feels limiting, causing me to overlook potential places to explore and stay. Restoring the ability to roam and search specific locations would enhance my travel experience and increase bookings for hostel owners. Considering this, I now prefer using Booking.com for its more flexible search options. Reintroducing this user-friendly feature would not only benefit my travel experiences but also contribute to the growth and revenue of Hostelworld.
I really like the chat feature which you get once you’ve made a booking at a hostel. I’ve met some great people using that feature that honestly helped make my trip what it was. Other than that I’ve found the app generally very easy to use
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
27
|
|
Top Free
|
|
43
|
|
Top Free
|
|
47
|
|
Top Free
|
|
48
|
|
Top Free
|
|
50
|
