Hubpay

Worst app to use if you want to transfer funds to your home country. First, it often fails to load funds when you tranefer from your bank(ENBD in my case). Amount gets deducted from my bank but this rubbish app shows no update. Funny thing is they ask you to chase your bank on your own. I WOULD NOT RECOMMEND THIS APP. Better use direct bank to your home country transfer or best option is just use Al Ansari or any other exchange. Atleast you will save yourself the trouble of losing time and your.

This is an average app for sending money. I have been using it for over a year. Since last two days I’m trying to send money and it’s showing me some stupid FacePass and that facepass is not even able to open camera and stuck. Before it worked in the previous weeks but now just useless. Better hire some quality developers and get your app fixed or stop that FacePass.

I did a transaction 36 hours ago which was very urgent but its still pending and no one from customer care responds, I’m never using hubpay again.

This is good app

Great rates Customer care service is awsome Recomnded 💯

Everyone should use this app for sending money and please HUBPAY please make this app fast because it took time for opening selecting options all over is good

Delay

I lost, interest to your service and rude costumer service I support your service from the start then this is what I get disappointment, why you keep calling asking why I send 10k or 20k every month, and send all the details of the person to whom I send, why for what you are calling ? Are your out of you mind? Your limit is 35k then why your calling? nonsense your service don’t msg me again useless people nonsense. Now you lost costumer? I will not recommend this app again never, ever. Before free to send now with fees And low rate, you deserve half start management is not incompetent to this service.

I started using this app in its early days of release it was great fast secure and free at that time later they even gave me 1 year of free founders member subscription so i can use it 3 times a month for free all this is great. But for the past few months every time i am making a deposit it takes hours almost half a day and i have to report it every time to support team that i have made a deposit and same goes when i am transferring money from UAE to India i don't know what happened to there service and why always it take so much time sometime i am in a hurry and have commitments but due to there bad service i have to suffer. I think this would be my last time using this application and going to get an alternative solution for money transfers.

They are imposing a charge of AED 11 for every 500 top-up and an additional AED 10.50 as a transfer fee. Despite being a long-time user of their app, there is a glaring lack of communication to clients regarding the three banking days required for processing transactions exceeding PHP 50,000. Upon noticing that the transferred funds were not reflecting in my account, I requested a refund. However, their response was disheartening, stating that it would take an exasperating 7 days for the refund. The apparent disregard for the urgency and needs of their users, who depend on timely remittances, is evident. It seems counterproductive to have customer service when their only directive during calls is to ask clients to wait, leaving us in the dark about the progress or resolution of our concerns.