Ideal Image

Scammy service. Dishonest sales people will say anything to sell you a scammy contract. Ripped me off by thousands of dollars. Avoid Ideal Image at all costs. Looks like I'll need to be taking legal action .

Initially when you first get the app it works great but once it logs you out it’ll never work again

This app doesn’t work well at all. All it’s really good for is seeing your appointments. When I try and reschedule it never pulls up the monthly view when I change it from looking for appointments week by week. It definitely needs to get worked on or what’s the point in having it. It’s not like ideal image ever puts up real pricing.

Terrible app. Hardly ever works, and when it does, the options available are minuscule. It’s easier to call to make an appt- although recently when I called to book a laser hair removal touch of, I was told by the store manager that I could only book ONE WEEK out, because of a recent change to their policy. I’m extremely busy, and need to plan and book further out than just one week. 👎🏼

The scheduling feature doesn’t work. If you click on the month tab, it still shows the week you are in. It doesn’t allow you to see future appointment dates.

i’m already a client but it doesn’t allow me to make an account. useless app.

App is useless when it comes to appointments. It shows you a week at a time and only goes one ahead; it has the option to show by month but it doesn’t work. Probably the worst app I’ve ever tried to use for appointments.

App no longer works. Won’t let me log in, won’t let me change my password. No one can help me. Absolute waste.

My location told me to make it an account to manage my appointments, can’t even make an account because it says my information is invalid and when I call the 1-800 line at any hour of the day they’re unavailable.

The app is stuck at the loading page. It's showing a buffering sign with the following message since over 2 months now - "We're still setting a few things up...". Initially I thought that maybe the app is down for a bit, but it'll be back up soon. But it's disappointing to see so much time pass by with no change.