ID.me Authenticator

No-one with an international client base should use this app. Almost impossible for anyone other than US citizens living in the US to validate. No sensible review or override functions, so they’re obviously not listening to their customers and improving! Yours Green Card Holder living outside US

Bla

The app doesn’t allow my telephone number from a foreign country so I couldn’t initiate a video chat!

You can get the app installed using German phone number but to verify you need a US number.

I believe the verification process by ID.ME is outdated. To have submitted original documents from DD214, Passport, or North Certificate, I was STILL denied access because the Civil documents where in German , I live here, and they needed to be translated. The only purpose is to confirm My address. That my Bank or Insurance Company would furnish Me with a translated copy of my bill is Stupid. No the app is flawed.

Could be the worst app and website I’ve ever used. I submitted a trouble ticket 4 days ago and still no reply. And no the reply isn’t in my trash bin they just didn’t reply.

The app doesn’t work. It keeps telling me I’m offline but I’m not!

This app is very nice to help people get id verified for benefits, SsAAnd IRS

The app is great but for 1 thing. Can you please change the name of the app to id.me. I have 3 Authenticator apps right next to each other and have to keep clicking to find the right on.

The feature that once allowed me to approve my Authenticator using my Apple Watch is no longer working in the app. This has added extra steps to the authentication process. Now, I have to go through multiple clicks to log into sites requiring ID.me's multi-factor authentication, instead of being able to quickly approve it with my Apple Watch. Please fix this and bring this functionality back!