iPlum: US Telefonnummer

Can‘t receive sms

Die App scheint okay, aber nach dem zehnten nächtlichen Anruf aus China (Computerstimme / Werbung?) muss ich leider kündigen. Hab seit 20 Jahren eine Vodafone-Nummer die sonst wo in der Welt rumfliegt und die wurde noch nie gekapert. Plum Support war keine Hilfe leider.

Ansicht gefällt mir die App gut. Es kommt allerdings nicht selten (2-3x die Woche im Durchschnitt) vor, dass trotz zuhause und WLAN keine Anrufe durchgestellt werden und ich regelrecht zusehen kann 7 Anrufe zu verpassen, es allerdings nicht einmal klingelt. Ich hoffe das dies bald besser funktioniert, ansonsten ist die App nämlich sehr nützlich.

Funktioniert einwandfrei und zuverlässig

Love it. Works very well!

Let’s be honest: this app is terrible, but we all tolerate it because it’s cheap. The service is cheap. Real cheap. But the app: the UI & design are terrible in many ways—for example, ‘business’ contacts by default even though I never use them; incoming calls sometimes (often actually?) fail to connect and are just silent, and also do not show caller ID even when contacts exist (and the calls later show up with names in call history); outgoing calls often hang up immediately; dial keypad always defaults to the wrong country code even though I *never* dial to that country… various weird things that are actually rather easy to fix. It also doesn’t use bluetooth headphones when it should and when the rest of iOS does. It’s just bad. Want more? There are some circumstances in which pressing the phone lock button hangs up your call. Why would it ever do that? There are a ton of “low-hanging fruit” things to fix that would make the app substantially better, but it’s been the same for years. I have used this service for years, and the app hasn’t improved even a little. But the price is good. So, that’s what you’ll be getting into here. Honestly I wonder if iPlum was created by a higher priced competitor as an inferior option for people who want to pay less (“price discrimination”). I can think of no other reason a company would maintain such a terrible product for so long. But that’s just my speculation. I may be very wrong.

Is there zero stars? Very disappointed with this app and company. The app is very hard to navigate compared to their competitors. You will need to pay to use their text feature. There’s also no group text option. To answer a call, you need to tap between 1-9 in addition to accepting the call. The incoming call doesn’t show the number and shows your number instead. There’s no chat or phone support. The email support is like talking to a one-way robot with default responses. They will make you pay to port out a number that was ported to them at no cost.

Attempted to reach out to customer service, they do not have a direct line and everything has to be done via email. It took several days for them to respond, as I was trying to port the number out. I got the same results and was still unable to port after I paid money to port the number. Asked for manager and was unable to get an email of one. Highly frustrated as initially the service was great until things stopped working.

I can’t reply to group messages of 11 or more and that’s important with the work I do. The numbers that are saved in my phone do not show as names on the texts. I also can’t answer any of my calls. They hardly ever connect so I end up calling everyone back. It’s super annoying!

Very disappointed with this app and company. The app is very hard to navigate compared to their competitors. You will need to pay to use their text feature. There’s also no group text option. There’s no chat or phone support. The email support is like talking to a one-way robot with default responses. They will make you pay to port out a number that was ported to them at no cost.