OpenPhone: Second Phone Number

The forced inclusion of AI reading all of my messages is unacceptable. There’s no opt-out available for it either. You have no choice but to let AI scan and process all of your messages. A privacy nightmare. I’m cancelling my service immediately.

Tried various other apps but this one is great for small businesses.

I love this app but I would like to delete messages that shows that I missed the call.

1. Customer service is inexistent. 2. Quality is so poor I bought 2 pairs of Airpods but nothing changed and I am heard clearly on other platforms and devices. My clients are extremely frustrated and we are loosing business because we cannot have proper conversations with them. 3. When you close the calls, they reappear. Multiple times. Exhausting. 4. Calls live in different places and it takes a long time to clean logs. 5. When you tag or are tagged, it can takes days if not weeks for the Notifications to appear. If the call has been closed, the notification does not bring you to the call you have been tagged. I cannot wait to move to a different product.

Sometimes the audio quality is very poor - also, I can't participate in group chats

Installed this app but can’t make international calls, won’t let me change numbers, customer service is terrible. Will not recommend this app !!!

I had a very frustrating experience with OpenPhone. I was charged 21€ for a service that I couldn’t even use properly, and despite reaching out for help, my concerns were dismissed. The lack of support and accountability from the company is disheartening. I lost money that could have helped me in a tough time, and I received no reassurance from OpenPhone. I would not recommend this service to anyone. Charged for a whole month but couldn’t use the service.

Love the application for my business use that helps avoid using my personal phone. Love the great features, recording and able to PIN numbers of clients that need following up-calling that need attention.

I’ve been charged 4x from this app and it’s not even giving me access to use its features. I don’t understand why i keep getting charged if I’m not even using the app!!! I’ve reached out to customer support and they’ve been the least helpful. I’ve provided all screenshots and proof of charges and I get hit with a story about how they’re not responsible for the charges being made when it’s clearly states the name “OpenPhone” in my transactions.

We have had OpenPhone for approximately four months. I love the features and ease of using OpenPhone.