Jahez

التطبيق جدا غريب تندم انك تطلب من عندهم ماحبيته والتعامل غريب وبرضوا اذا طلبت شيء لازم تكون فيه مشكله جاب لي الطلب غير رغم اني دافعه فوق ١٠٠!!! اسوا تطبيق

I had an issue where for some reason the phone sent wrong location to the rider. The rider was rude unable to communicate and couldn’t explain where he was. I asked the rider where the food was and asked him to leave it at the location or return to restaurant. At that point he screamed at me in some language other than English and Arabic. So he sent me a photo of the delivery location. I went to the location and couldn’t see where my food was. When I raised this complaint to the customer service the only reply I got was that location is customer responsibility. I understand that, but rider rudeness or him throwing away my food or eating it or whatever he did with it has to be dealt with. I will be staying away from this application till my issue is addressed or resolved.

تطبيق سئ جداً وسياستهم غبية يقولك مفيش الغاء ولا تعديل الطلب وخدمة العملاء عندهم سيئة جدًا ويغلي سعر الوجبة اكتر من خمسة ريال غير تكلفة التوصيل

Horrible application

No delivery estimation time and take for ever to get the order

With recent update all the restaurants I used to order from suddenly disappeared. Only fast food within 1-2km away from me are available. Why?

You order something and it stays under “preparing for order” for an hour. There’s no way to cancel the order or to contact customer service.

The app doesn’t properly add your credit card. I called the customer service to complain and ask for a solution, they promised to call back with no luck.

سيء جدا للمندوب لي شهرين مقدمه عليه لا جاني موافقه ولا رفض الين متى

اخيرا برنامج احسن من طلبات الخايس