Keto diet app－Low carb manager

I have used this before, both the trial version and the paid version, and found them useful. However, I keep getting the ”Please stay until the download ends! We are downloading your Keto history”- thing. Every time I use the app, and it stays there for a really long time. I never close the app, but I still get this every time I try to use the app. Sometimes theres a zero, slash and a random number. Sometimes foods I have logged disappear, even if I didn’t close the app. I have gone through all of the settings, there is no reason on my end for any difficulties downloading data. Seems like a bug. Makes it much less useful. EDITED TO ADD: I bought the year subscription, updated everything and even switched to a new iPhone. I still get the same problem, all the time. Therefore filing a request for a refund. It’s sad, I used to love this app.

Useless unless you pay 33€ - can only save 3 food types per meal, what a joke

The app is actually pretty nice but waist of time unless you pay for the pro version..

I had this app last year while on keto. It could pick up barcodes of items just as the product label showed. I could search items easily and the results would come up as requested. After downloading again, the same items that used to return a search, could no longer be found (bun less burgers from a basic chain restaurant, for one). If it is a restaurant item, it is only showing basic menu, no longer showing how we would modify with keto (subbing bread, condiments, etc). Isn’t that the whole purpose of this app? For keto? Why would I be tracking my carbs for food items filled with carbs? Also, items that would register when scanned before now I have to search to find. The information is there, so why would the barcode scan pull it up now? There’s some bugs to work out for the search options to make this a better app.

I’ve had this app for years, paid the ~$10 yearly pro fee. Last time I paid was a few months ago, in November. The app will no longer recognize my subscription and it has become so limited it is unusable. If you look at their web page, they list 3 subscription tiers at low costs. If you compare to their actual in-app pricing, all the costs are doubled. If you look on their App Store page, they have a confusing list of TEN tiers all at different prices for the same thing… a Pro subscription. App has taken my money and become unusable. I’m also looking at the privacy policy and they collect completely unnecessary and personal info which they did not collect in the past. They have no phone number or chat function on their web page, so they are not readily accessible. This app is transitioning to a scam. STAY AWAY! I’m requesting a refund now.

The app was recommended to me by my sister who has had great success with it. When I read the description in this App Store, it advertises A PRO membership is also available for a one-time payment of USD $29.99, which includes all PRO features and lifetime access. So, I downloaded the app just to check out the features and decided that I wanted to do the one time payment but can’t find that option. Once you’re in the app, it only allows you to sign up for it at the price of $54.99. I emailed customer support the response was: Hello, sorry 29.99 is discount price but discount period is over. Sorry for your inconvenience I feel that this is false advertising. If you aren’t going to honor the price that is advertised on the app description in the App Store you should take it down, please. Disappointed. I’ll keep app shopping.

Upon opening app, a popup appeared (in red) saying that the current version was not supported and needs an update. After updating, a similar message appeared (now in white) that the updated version isn’t supported and needs to update, but there is no new version to update.

Please fix this! My app won’t open on my iPhone nor iPad, and I paid for the lifetime subscription! I am to where I want to calculate everything and can’t! Please fix!!!!!

I LOVE this app, it’s so easy to track

Unable to open! Used to work just fine, but now it crashes when I try to open it. Which is sad bc before it was my top favorite highly recommended keto app- but now I can’t bc it doesn’t work at all. Pls let me know when there’s an update to fix this! I’m on an iPhone 11, if that helps?