Keys FCU Mobile Banking

Credit card side of this app has been down for months and no one will help, very frustrating.

This must be the most sincere, personable, efficient, knowledgeable group of employees I have ever encountered in a bank. What a great team! They follow through with any need you have. And, they are always happy to greet anyone that walks in the door. Love them…

I love my bank I trust that they have my best interest!!!!! Local- Jason Holloway

I’ve had the best experiences with this app! Thank you Keys Federal

Is it an app? Yes. Is it amazing? Not really. The Face ID feature not only never works, but actually locks me out of my account on the regular. Also, this credit union isn’t affiliated with zelle or anything, so it’s not easy to do transfers with other banks. Even the verification for adding external transfer accounts takes days. Aesthetically, it looks like it was created in the early 2000s. But ultimately, I do like checking my balance, and even though it takes 3-5 business days to transfer to another bank, it does allow me to do that in the first place, which is nice.

I love this bank, just wish they would fix their app. No updates to it in 9+ months with some major issues: -constantly getting signed out despite enabling FaceID. Pretty much on a daily basis have to re-enable FaceID all over again. Also, does not recognize my KeysFCU password in Apple Keychain to suggest it to make logging in easier - have to go pick it from keychain. -constant pop up advertisements for their services despite hitting “do not show again”. -have to force quit app frequently or else it won’t let you sign in. Ultimately, these aren’t major issues - the interface and all is good. Just signing in to the app and the pop up’s are keeping this from a 5 star app. But it’s been over a year with these issues and 9+ months with no app updates. Pretty disappointing for an otherwise great bank.

i seriously love you guys… -nick

The app removes the option to use touch ID (after you had already saved that option and signed in) making it inconvenient at times to check your accounts.

Everyone at KeysFCU is amazing. I love my credit Union!

The new updated design is great, but whenever I try to log in it says it’s a bad request and I have to delete the app and redownload it. Very annoying