Kitsap Credit Union

The payment on the app is completely broken and not working making it hard to do anything. I wish they would’ve just kept the old app at least it worked….

App hasn’t worked in 3 days! What is happening

I don’t know which I hate more, the fact I can’t just make a simple payment on the website or how much of a pain this app is to navigate. The app makes it so that I can’t just make a payment with a credit card, I have to attach my bank account or set up a bank account with KCU. I don’t understand, don’t you want my money? Why are you making it so hard to make payments on my loan?

Icons for selecting certain actions are not uniform with other action buttons leaving the experience to apply for credit cards less streamlined than it could be.

Horrible

I have not been able to deposit a check through the mobile app for months. I have an iPhone and the check deposit only works on my husband’s Android.

Always have helpful staff, fast and friendly.

Pretty much has allways worked really well, it’s simple and I appreciate that it doesn’t update and change all the time like some apps.

I gave the app 5 stars because it is easy to use and I have had no glitches or issues with it.

Since I’ve got the new iPhone 14 the Kitsap Credit Union app is not working on this phone and I’m like another reviewer. I don’t think it’s the phone I think it’s the Kitsap Credit Union app so maybe the web developers need to look at the new phones with the 5G that for some unknown reason is not working on. These phones are usually balance transfer money between account through my phone now I can’t do it especially when I’m on the road so it is an inconvenience. Please fix this app. It worked beautifully on my SE phone.