Kyte - Rental Cars, Delivered.

We rented a car through Kyte for the first time and we had a perfect experience! The car got dropped off to our first stay and we were able to return it extremely smoothly after travelling the west coast for a few weeks. Would 100% recommend this any time over classic rental companies.

Our whole trip almost felt too easy! The flexibility of the car being brought to your hotel door and being able to drop it of anywhere you want is such a breath of fresh air! During our trip we could adjust the timing of our drop of point and we received an UBER voucher to take us to the airport. Their “surfers” ,who are their real life contacts, have been more then friendly and flexible. The app is also very easy to use so overal, an amazing experience!

Quick and fast service. Great value

We had to rent a car but were in the city of San Fransisco. Return the car on a sunday after 15.00 is no option. With kite we could decide the delivery time and location and drop off time and location. Which saved us one day of rental and a carpark fee. Just a great service that works

Our rental car was delivered and picked up just where we wanted. In the middle of Manhattan. No hassle. One could see the progress of the ‘delivery guy’ and the chat, when I didn’t see the car/delivery person at once, helped me out straight away. Great value for money!!

I'll never use them again. They switched the pickup location for the car twice and showed up 45 minutes late to bring the car. They said allow 60 minutes to get to the location, way too short. And the customer pays a penalty if they are late, but no penalty for the person bringing the car late. I called their emergency help line and waited over 25 minutes before I hung up. Dropping car off, noone was there, though was told they were there. Had to wait 20 minutes for him to show. --

I would recommend!

I’ve rented from Kyte since 2020 but can no longer recommend them and will be taking my business elsewhere. Kyte is preying on unassuming customers by renting the car at 7/8 full. If you bring it back full, they won’t reimburse you and if you bring it back less than 7/8, they up-charge you the difference at a higher rate. Utterly pathetic and shameful business practice. Rising rates I can understand, trashy unresponsive app - typical these days in tech, but slimly attempts to skim money off customers like this, unforgivable.

This issue could have been resolved without cancelling my order. Now I have to pay for a larger car and it is a very high cost for me .

I’ll do my best to keep this short and concise. I received a citations while renting a Kyte vehicle in CO. (The ticket was for changing lanes on the freeway when I was not allowed to 😵‍💫 but that’s on CO, not Kyte.) We were not aware of this citation because it was sent directly to Kyte via mail. Kyte did not inform us of the citation until AFTER the payment deadline, causing our fine to double, then charged our credit card the doubled amount. I reached out to Kyte (only via email, I could not find a phone number) to explain the situation. It seemed fair that they only charge us the initial ticket amount (instead of the doubled price). After some back and they proved to be inflexible and not understanding of a reasonable request… we would pay the initial amount and Kyte covers the rest due to their lack in communication. No go. The rental experience was actually pretty good until this moment. However, we will not rent from Kyte again because of their rigidity in customer service.