LaserPecker

I regret my purchase of a laser pecker. The machine itself is pretty good but the app is terrible. So many connection issues. Laser settings sometimes get changed in updates and my notes for engraving certain products are out of date. I’m writing this review now because it’s failing to import an svg. I haven’t changed anything on my end but now I can’t engrave using an svg which is the most convenient for me. If the app was better I wouldn’t have any complaints as it does engrave quite nicely… when it works…

We love this thing, the app needs some work tho, has major stability issues, half the time it loses its connection to the unit and my only option is to reconnect & stop the laser or let it finish without knowing the progress and when to expect it to finish, the app also needs clearer settings and menus… I don’t always get an option to preview/center before engraving, its quite frustrating.

The hardware are well manufactured, although underpowered. However, the app is absolutely trash.

App requires you to make an account to use any function of the laser engraver, however, there’s a glitch where you can’t make a new account. To go around the issue, I tried making a new account using the official website, but that is not linked to the app. So pretty much can’t use the laser engraver because of the terrible coding on the app. 😡

App worked great until recently the app keeps crashing and stoping. Hope app is fixed soon. The engraver I bought only works with this app and I can’t do anything for how expensive it was

Worthless purchase.

Be informed This app works only about 50% of the time,,, the LP4 laser is decent hardware the software is complete garbage !!!

I bought my Laser Pecker 2 a year ago. Loved it. Haven’t used it for a while. When I went to log back in forgot my password. Went to redo it. They sent me a verification code. That code didn’t work. Tried this for 3 days about 20 times same result. Ended up using another email to make a new account. Finally logged in and ready to make something. Then I lost the Bluetooth connection and the app crashed. Kept trying over and over. Same results. Went to their web page for customer service. Only a chatbot and no number to call. My questions kept getting met with articles that didn’t apply. Invested all this money and it is a waste since it’s is not working. Very sad and disappointed.

Please change the code so that those of us who have keyboards with our iPads can use the app in landscape mode.

The Laserpecker hardware is awesome. It seems to be well-made and very sturdy. However, its functionality is severely limited to this horrible app. My laser only fires once in a while and takes several attempts before a successful burn. Laserpecker should fire every single one of their developers and hire an entire new team.