LiveFuller

Video call cannot be connected despite trying many times (checked permission/ reinstall/ disconnect from wifi/relogin). Doctor was nice and patient but the team assisting not very helpful (told me to change another phone for the call) Eventually after doctor called many times it finally worked. Suggest to upgrade and fix app issues consistently to avoid wasting patient’s and doc’s time. Thank you.

App is not intuitive, unable to book any teleconsultation or book a clinic for appointment at all. Quite an useless app.

Pathetic app, video calling is how old now? Application doesn’t work. Complete joke. Don’t waste your time go elsewhere.

有亲和力，并用双语帮我讲解身体健康状况。感谢🙏

No queue and received my meds quick

This app is badly built, worst than the previous one. It crashes after login. I had to reinstall few times to make a Tele booking.

I got a call 2 minutes after the scheduled call but the doctor did not join. I tried messaging but the message could not be delivered. The call got cancelled after 3 minutes. Luckily I had the promo code so did not have to pay. I send the feedback using the app but did not got any reply.

Couldn’t connect with the doctor for tele consult because there was no option to receive the doctor’s call. So teleconsult had to be cancelled. If you are going to SOLELY use an app for health-related concerns, it has to be consistently usable. This completely spoilt my good experience with Fullerton Health - I am just left anxious and frustrated because I couldn’t access a doctor to discuss my health concerns at an agreed time.

schedule call with doc, cant even connect call multiple time. the doc is also frustrated- wasted my time as well

Unable to sign up with phone number starting with 8