Loop Photo Frame

Seriously, get a landscape view. Your frames have one..

This frame and app are not user friendly at all. Extremely difficult for older family members to set up and use.

Really Love this app and easy to use. All family loves it and pictures can be send from any parts of the world. Thank you for this app.

The frame it self is glitching and will not get past connecting to WiFi, this app is beyond a joke. Just return the money!

The app needs work. It’s too basic. I want to know who has pending invitations. When I invite someone to an album it reads “pending” but that changes back to “share”. It should remain pending so we know what’s been sent. When I have a badge notification and open the app there’s no indication of the activity. This was marketed that it is as simple as texting a photo. That’s not true, an account and an app are required. Edit: Finding additional problems as we use it. We need the ability to delete people or to stop sharing with a particular person. This needs to be resolved immediately! If you accidentally share an album, it’s impossible to fix the mistake. Or say someone is no longer a part of your life/family, but they still have access to your family photos and the ability to add to them. Not good. Please update with this functionality asap.

Son gave this as a birthday present to his mother. Black screen of death after barely a year. Reached out to customer support, they claimed the USB plug was the problem. Really? Promised to send a fix AND SENT NOTHING. Don’t waste your money!

My brother is getting divorced and I need a way to remove his soon-to-be ex-wife from an album. We don’t want her to keep seeing photos that everyone in our family is posting to the app. You need to put a fix in place for this ASAP. Between this serious miss and the many hardware issues we’ve had with the Loop frame, I’m not impressed with this product.

I followed the instructions carefully. After I uploaded three pictures, I could not access my picture albums on my iPhone I would not recommend this device.

There is no real support. no phone number or address. They email me back every few days but of course I don’t see the email immediately as I’m working or living life and by the time I get back to the support help, the guy is gone and I need to start again. I’m considering disputing purchase with credit card. I’m really angry.

Great app!