The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions.
The key features of the Lufthansa app:
Before the flight
• Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage.
• Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app.
• Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app.
• Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible.
During the flight
• Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew.
After the flight
• Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey.
The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go.
Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight.
Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news.
If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.
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Lufthansa Häufige Fragen
Ist Lufthansa kostenlos?
Ja, Lufthansa ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
Ist Lufthansa seriös?
🤔 Die Qualität der Lufthansa-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
Danke für die Stimme
Wie viel kostet Lufthansa?
Lufthansa ist kostenlos.
Wie hoch ist der Umsatz von Lufthansa?
Um geschätzte Einnahmen der Lufthansa-App und weitere AppStore-Einblicke zu erhalten, können Sie sich bei der AppTail Mobile Analytics Platform anmelden.
Benutzerbewertung
4.7 von 5
66,713 Bewertungen in Vereinigte Staaten
5 star
55,184
4 star
7,306
3 star
1,331
2 star
551
1 star
2,159
Bewertungsverlauf
Lufthansa Bewertungen
Great Airline, Horribly Confusing App
For such a stellar airline, I am surprised by how difficult it is to navigate the app. From making a booking, to finding where to enter traveler information, there is not a single aspect of this app that does not need a serious overhaul. Do better Lufthansa!
Worst app
It used to work for checking in, but no more! Especially returning to the US. Absolutely useless app that will take an hour to navigate and correct mistakes that were auto populated. No more emails with a link to check in either if you are returning. You will never get the time back you waste on it, but you will start your journey frustrated and annoyed with the airline and the cabin crew had nothing to do with it. They, at least, are ALWAYS the best part of Lufthansa
Check in at Düsseldorf
Horrible experience with totally unfriendly and stressful out check-in employee at Gate 49 for our flight fr DUS-MUC
Racket and unwelcoming cabin crew
Highly racist crew. At first I didn’t realize when the crew came up to the white guy next to me at take off and greeted him in the business class. But when the same thing happened at at landing, I couldn’t ignore it. This when another cabin crew came up to the guy on the window and greeted him and walked away.
Near pointless if you can’t reset password
Been trying for a week to get a reset link. Customer services are Kafka like.
Delays - Avoid Lufthansa
My flight from Frankfurt was delayed 5 times and they lost my baggage on the way, when my baggage was returned to me, the contents were completely soaked.
Now my return flight is delayed and I can only imagine how many more times.
The worst app ever
This app it’s horrible full of glitches, impossible to reset password, can’t add any trip because won’t recognize your booking code …and to add on this review , Lufthansa it’s one of the worst airline ever !!! Zero customer service!! Avoid this app and avoid this airline.
A useful and thoughtful app
It’s a very easy to use app for purchasing tickets, checking in, getting your boarding pass, finding your way around airports, getting updates on your flights/connections and the user interface is lovely.
Smooth, except when it isn’t
When traveling to the US with a green card holder, online checkin generally doesn’t work, and produces “unknown” errors.
Lufthansa is a tragically horrible airline
Lufthansa makes passengers wait until check in to select a basic seat. After paying them a lot for a ticket. As additional insult, they block from changing a seat after check in by getting people stuck in a loop on their site: 1. “You are already checked in Changing your seat selection is only available via Online Check-in -> To Online check-in”. 2. Click the link to check in page, and Lufthansa will loop you back to that horrible page and useless message and link. 3. Hope and pray that some flights are operated by United or another partner and not LH.
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