MadMuscles: Workouts & Diet

Списали деньги, программу тренировок не выслали, при оплате пытались списать дополнительно деньги, в общем, максимум предложений за деньги пытаются продать.

The service is impossible to cancel once you give them credit card details. You do not see any cancellation button or any other information. I had to request a chargeback with my bank. Total shame and ripoff.

I really like the results it brings me

They will show you triple less price at the very beginning and they charge from you full price then. There are no cancellation option in the app menu. They are cheating you when you ask them to make a refund, yeah, but in a polite way) Just frustrating

Will charge a lot of money for nothing

Be careful with your registration and providing the with your credit card information as you might trapped with endless invoices. I have registered for a week plan to try, and right in the first session I find out the program is not suitable with my age and physical abilities. So I never used it. But surprisingly they charged me for another month without warning like any other respectful businesses. They never replied for my several requests for refund although they promise 14 day customer satisfaction policy when you want to register. In their replies to my emails, they just felt sorry which I believe there is an AI behind the system.

They are fraudsters. Would charge a lot of money surprisingly, and it’s not so easy to cancel that (actually only via request to your bank for block these transactions).

Once register in the app, I am being charged every month even though the subscription was cancelled long ago!!

This is my case in epistolary genre. Hello, Your request has been received and is being reviewed by our support staff. You’ll hear from us within 24 hours. In the meantime, please check our Help Center for helpful articles and FAQs about the Mad Muscles app. Our team provides support in English. Any translation from the English version is provided for your convenience only and may not be accurate. Please refrain from starting new threads and submitting multiple requests, as it may actually take us longer to respond. Regards, Mad Muscles Team Hello, My name is Elizabeth from Billing Support Department. I truly appreciate your patience and understanding throughout this process. I have dedicated considerable time and effort into thoroughly reviewing your case. Regarding your refund request, we have specific rules and policies in place that guide our decision-making. Unfortunately, your situation does not meet the criteria for an approved refund. Though I cannot process the refund, as a kind of my deep appreciation, I would like to offer you access to your plan for three additional months absolutely for free! No other charges will ever appear. I will be very excited to see you staying with us! I hope to hear from you soon. Regards, Billing Support Dear Elizabeth, I am writing to express my extreme dissatisfaction with the recent decision regarding my refund request. As a long-time and loyal customer, I find the refusal to refund my money deeply disappointing, especially given the circumstances. Firstly, I was not properly notified of the automatic renewal of my subscription. Clear communication is a fundamental part of any service contract, and I received no warning or reminder of the impending write-off. Had I been informed, I would have taken the necessary steps to prevent this unwanted extension. Secondly, I have used the app minimally over the past three months, only 3-5 sessions. It clearly indicates that the subscription is not necessary for my needs and the automatic renewal seems unreasonable and exploitative. In addition, an amount of over €100 is a significant sum of money. Given the current economic climate, unexpected charges such as this can cause undue financial stress for your customers. It is fair and reasonable to expect your billing department to be understanding and flexible in such cases. Furthermore, I must emphasise that I contacted support the day after the automatic renewal and have not used the app since. It clearly shows that I had no

It's kind of a scam. They don't do refunds.