Malaysia Airlines

Login and sign up steps are too stupid

Cant make payment to purchase ticket

I would like to update my travel preference by the app but cannot update. Please do fix all the system in this app.

I book ticket flight and choose travellers information for my convenience, no need to refill again. But end up after complete booking, birthdate is wrong years. Now become inconvenient for the passengers to go check in at counter. PLEASE TEST IT PROPERLY. TERIBBLE APPS. BIRTHDATE IS IMPORTANT.

From booking ticket to check in abroad, has been improved

Excellent

Super App. Doesn’t allow you to login. Spend money to create a pointless non functioning app.

Logging in to myEnrich has always been a problem on browser and on apps. Always API error on CAPTCHA whenever logging in on browser and always error whenever logging in on apps. Has been like this for almost 3 years. Step up your game if you want to be Malaysia’s No.1 flight operator. Airasia is better in terms of User Interface. Such a disgrace

Bought a ticket of 12 pax but when checkin from KL to KK, the apps given us all seat together but when return the seats were all scattered. I have two elderly passengers over 80 have to sit alone at center seat. The application not good and can’t find places to choose vegetarian meal for my mum.

I booked an economy flex ticket and needed to change the date, everything can be done through the app and after payment of fare difference in the app, a new ticket was immediately issued and i can choose my new seats, all done within 5 minutes. (i purchased mhexplorer tickets which can be only done through the website, but flight changes can be done on the app which was very surprising!)