Matrix eServices Mobile

This app has the worst password integration I’ve seen in years. Can’t remember password, no Face ID, doesn’t pull log info from saved passwords in iOS, and won’t auto copy temporary passwords sent to sms. Makes logging in or resetting password way more difficult than it should be. As a new parent this is the last problem I wanted to deal with and incredibly annoyed.

Longed in once successfully after that cannot log in anymore. Even tried to reset password to which it still did not send me an email or text as instructed. Horrible application to utilize when it impacts your work leave status, information. Work life balance is not this apps priority at all.

The only benefit is you can download copies of your docs but these are emailed to you anyways. There’s no effective way to contact support on this app to ask questions so you end up having to call anyways. The app doesn’t save your login so you have to type your email and password every time. And because I have this setting turned on in iPhone and it works for all other apps, I assume it must be a bug. Not sure what the point of the app is.

This is one of the worst companies I’ve ever had to deal with. What an absolute joke. Horrible excuse of a company

App never lets you use keychain, constant glitches throughout as well as wildly long loading time. Definitely needs an upgrade and some TLC.

After entering username and password, I just get the spinning circle and after a minute or two it kicks me back to the login button. Over and over. Could never successfully log in. Tried it on my spouses phone and got the same result. Not sure how they expect you to use this app when it won't even open up.

Crash crash crash

They do not care about helping you in any way they just are there for a check

Every time it takes a long time to login and failed later without a reason.

Garbage