Medisafe Pill Reminder

I was so happy with this app! After spending an afternoon learning everything about it and testing it out on 2 of my meds, for a few days, I decided it was a keeper and started adding the rest. It kept not working. I wasted a huge amount of time just trying to figure out why: no where is it mentioned that the free version has a limit. Even if I were on meds for a lifetime I don’t think $49.99 a year is justified.

I’ve only had it for a couple days but it was exactly what I was looking for. Also, I like the reminders and how you have to confirm the medication was taken.

I am on a rigorous schedule of many drugs that I take six times a day. This app is the only one that has lived up to my needs over several others that I’ve tested. And it’s free! If you need drug information, prescription and dosage reminders than this is the only app you need.

This app is immensely helpful because it’s very difficulty to keep track of 20+ different meds, but a lot of my meds call for half a pill, so it would be helpful if we could have the option when adding a dose to choose 0.5 pill,1.5 pills, etc. just a thought! Maybe in the next update?👀

Update 2: To get help from the devs right in the app, go to More-> Help & Support, then look among the questions for your issue. If you can’t find it there, there’s a spot to contact support directly, and it uses whatever mail program you have installed. I’m more used to having to look for support links in the App Store. Giving 1 more star for the reply from devs below. I’ll add another if they can get this issue fixed for me and hopefully it won’t happen to others. ~~~~~~ Update 1: I was hoping that with deleting the app and re-downloading it, all my data would have saved, since I have an active account. But clearly something failed in the transmission. Did you have a server crash in there somewhere? Anyway, *all* my medication history has been wiped out. There is nothing prior to today’s date. And all the new meds I had added in the last week and change? They’re gone too. At least I don’t have to re-enter all my regular meds. Their history may be gone, but I can continue tracking them from this morning onward. Again- I am not going to re-download the Mail app, which I deleted long ago, to be able to submit a ticket. If Outlook doesn’t work, then I guess I won’t submit a ticket. I just hope this issue doesn’t happen to anyone else. ~~~~~~~~~~~~~ Original review: I can’t open a support ticket without re-downloading and using the Mail app on my iOS device, so unfortunately for me this is the only way to let support know the app currently has a crash bug. Since the last update, sometimes I can get in to track my medications, and sometimes I can’t because the app just crashes. It will crash repeatedly, no matter how I try to open it (from a notification, from a single tap on the icon, or from holding my finger on the icon & selecting “add a diary entry”). I have done everything short of delete the app and reinstall it, but it’s getting so hard to use right now that this is what I’m going to have to do. I *do* have an account, but I don’t remember my password, thus the reason for my delay in deleting & re-downloading.

It was easy to set up and reminders are helpful

The app does a great job at what it’s supposed to do - track complex medication schedules, dosages, etc. I love that it allows me to customize a schedule - 2 pills for 10 days, then 1 pill for 10 days, etc. Some things for improvements and enhancements: - Stop sending reminder notifications once the meds have been marked taken on any device. My husband will mark something taken, I’ll get reminders on my device, and log in and see they’re already marked. There’s a disconnect between taken status and notifications when using multiple devices/users, but we share caretaking responsibilities. - Allow more notification customizations - I keep getting notifications to add appointments or doctors, but we don’t use the app for that. Even with premium, I’d like to opt out of some types of notifications, or set it for med reminders only. - setting up multiple users/caretakers was not intuitive- it took us a few tries. I wish that was a little easier and facilitated more than two caretakers for a person. - allow message management in the “updates” module. I can’t delete them or mark them read without opening each, and that little red dot is not enjoyable.

I love this app, but when I tried to open it yesterday and today, my screen is black. I did get a reminder but still screen is black. HELP!

My primary tracking & reminder app is Medisafe at this time; however I may be forced to select another alternative. One of the frustrating items is Medisafe will not transfer medications times taken into Apple Health app. (Note: getting this info ported to Apple Health to facilitated interop w other apps on iPhone is a valued feature) DON’T WANT TO HAVE TO ENTER MED HISTORY MANUALLY INTO MULTIPLE APPS—— PLEASE MAKE THIS A PRIORITY ASAP** Fundamentally a good app with key med tracking & reminder options as well as the “interaction” info ***

I’ve been looking for the best APP to track my medications…I found it. Thank you! 👍🏻😏