Merseytravel

It should be extremely easy to put in your departure point followed by your destination point, surely?? Well, with this app IT ISN’T! Almost worse than useless.

The trip feature doesn’t work anymore. When trying to plan a trip from West Kirby to Liverpool by bus the app estimates it will take 5+ hours and ends the route in Bolton!

Additional i type in locations in Sefton and it’s Displaying results outside Liverpool national locations no good to me addresses . The App is unusable it just reads no trips found . I would advise you to type in Efa journey planner on a browser may have more luck . Uninstall app Was working fine in December 2023 . Now when I put in times to and from says “no trips found” there are clearly issues not just with the app their Efa journey planner website too so it may be connected once fixed I’m sure normal service will resume .

Integrated transport system like the one in London. A difficult thing to achieve. Start with the achievable! An app that can at least find the bus routes that pass your house. This is a poor app that can’t find the obvious and brings up national locations instead. Maybe ask the people who designed the TFL app.

This is a shame, as an app for travel in the city would be useful, but the trips feature just doesn’t work. It didn’t recognise several Liverpool postcodes, and when I entered the street names for those places instead it gave me options across the country. Giving two stars as the nearby bus stops feature does at least work, although the information is out of date and doesn’t reflect at least one bus route that has been redirected 6 months ago.

Thought I’d try it for myself. Works fine on my iPhone12. Especially like that it shows all the bus stops both for the route you’re planning and nearby.

This app is ment to tell you the bus schedule, but all the times are wrong, what's funny is Merseytravel also do the timetable at the bus stops which is also wrong, don't get this app it will frustrate you with how bad it is , but the apps poor standard perfectly matches Merseytravel.

App came in handy when I was in need of a bus home from an area I’ve not been to before. However, working out and planning your journey is another matter. I have waited for buses stated as due but never came, also have sat waiting for a bus due in 25 mins only to find that the app has missed out buses going to same place due sooner.

Only a few months ago this would have been 5 stars but degrading to 2 because it lost its most useful feature (at least on my iPhone 6)…showing you where you were on a map. It’s all well and good saying change at such a place but in the pitch black in an unfamiliar area the route tracker showed you how close you were. Now…nothing.

I like the app for being able to plan a route etc. As for tracking departure, the tracking facility seems to be widely different to 1, what the companies use, and 2, the times the busses actually turn up.