Merseytravel

This app wasn’t very reliable in the 1st place but now doesn’t work at all

Terrible app, had it for years and it’s never improved Such a shame

App is not working

This could be a very good app if the information was upto date and accurate. For a local app it keeps throwing locations up around the country, locations should just be focused on the LCR boundary and services. I hope it improves as it has the potential to be really useful.

Whoever designed this app must have a really twisted mind. Completely useless. How about learning from other better apps that are highly rated and stop reinventing the wheel at huge cost to the tax payer.

Departures feature makes up trains that don’t exist, but you only realise this once you’re at the platform. Will just look at the pdf timetable and hope For the best in future.

It should be extremely easy to put in your departure point followed by your destination point, surely?? Well, with this app IT ISN’T! Almost worse than useless.

The trip feature doesn’t work anymore. When trying to plan a trip from West Kirby to Liverpool by bus the app estimates it will take 5+ hours and ends the route in Bolton!

Additional i type in locations in Sefton and it’s Displaying results outside Liverpool national locations no good to me addresses . The App is unusable it just reads no trips found . I would advise you to type in Efa journey planner on a browser may have more luck . Uninstall app Was working fine in December 2023 . Now when I put in times to and from says “no trips found” there are clearly issues not just with the app their Efa journey planner website too so it may be connected once fixed I’m sure normal service will resume .

Integrated transport system like the one in London. A difficult thing to achieve. Start with the achievable! An app that can at least find the bus routes that pass your house. This is a poor app that can’t find the obvious and brings up national locations instead. Maybe ask the people who designed the TFL app.