Absolutely no support for a critical flaw
My open request to Meta as your support system does not exist! Still waiting on a fix for this critical bug which is destroying the battery on my MQ2. Ever since a software update a few months ago the Elite Strap and MQ2 do not work properly together. The MQ2 stays charging even when it's powered off and fully charged and the Elite Strap is no longer being charged. This has had my MQ2 battery constantly charging which 1. Is ruining its ongoing lifespan and 2. Risking damage or potential fire! Please advise when you will fix this or send me another pair of MQ2 and Elite Strap if you do not believe you can fix the issue you created with a software update a few months ago.