Great service, good prices
I’ve used this service for several UK airport transfers - easy to book, drivers on time and pleasant, excellent customer service when I’ve had any queries.
Ja, Minicabit ist komplett kostenlos und enthält keine In-App-Käufe oder Abonnements.
🤔 Die Qualität der Minicabit-App ist gemischt. Einige Nutzer sind zufrieden, während andere Probleme melden. Ziehen Sie in Betracht, einzelne Bewertungen für mehr Kontext zu lesen.
Minicabit ist kostenlos.
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3.83 von 5
6 Bewertungen in Kanada
I’ve used this service for several UK airport transfers - easy to book, drivers on time and pleasant, excellent customer service when I’ve had any queries.
I have been using the Minicabit service for years and have always found the drivers, pleasant and cheerful, very knowledgable on the most efficient route. I like the fact that the charges are known in advance. The driver has always picked me up more than on time, I have never had an issue in more than 20 rides with a service. I will definitely use it again and highly recommend it.
App works well, though sometimes spams me. Had a driver not show up and almost missed a flight but overall, willing to try again on place where there’s no Uber
Today the app really malfunctioned. Reset my password multiple times, contacted customer service. Got e mail saying it would be escalated but nothing happened. Ended up making booking on the website on my computer. Eventually deleted app and reloaded. Finally seems to allow me to log in. Very annoying.
Travelling to England within 24 hrs. Spent most of today trying to make contact via phone & email even live chat to correct their mistake re pre paid round trip pick up. NO REPONSE toanything. Terrible customer service! They didn’t even respond to Expedia who I have pre paid this with. BEWARE! Hope somehow I do t ha e to spend my short trip to a family event is t spent chasing down my ride back to the airport.
I was heading to an unfamiliar address in London with a lot of bags and didn't want to take the bus. I downloaded the app and used it to hail a taxi. After I agreed to the terms, the app informed me that I would have a 50 minute wait for pickup but could cancel it in the next 5 minutes. I did so and received an email that my card would be charged since the terms of the app require that you cancel a ride more than an hour before pickup. How absurd! Do yourself a favour and get Uber.
Of the four times we have used the service it was perfect for the first occurrence, abandoned twice on bookings to go to the airport (one that was a bait and switch for a terrible car and driver that was 45 minutes late and resulted in a missed flight to Heathrow and a second time that we were fortunate to catch a passing shuttle bus), and the fourth use that was late and had a terrible driver. Complaints are via email and absolutely unhelpful to assist whilst needing urgent help for replacement transportation when their service providers fail. Billing occurs even for rides missed that you must wait for refunds. I will not use this service ever again and warn anyone to be prepared for disappointment and have backup plans in place for critical rides.
No means for a customer to cancel when the driver is more than 15 mins late and notifications regarding rides are broken links which do not actually provide any taxi tracking or correct contact information for the driver.
I am using it mainly for airport transfers and has been proven to be reliable and reasonably cost effective. Some minor issues with the collection and pick up times had been addressed directly with the taxi company. Overall good service.
No issues using the app but regarding bookings themselves, service varies quite a lot. Plus whenever they offer voucher codes, discount cap is low, usually only a few pounds.
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