Mobile Doorman

This app has never been responsive but somehow they’ve made a change where tapping on anything takes tens of seconds to respond.

The whole idea of an app for condo interaction is great, but there are quite a few gaps: - not being able to mark all messages as read or delete all messages is annoying, I have to go one by one (and I already read them on my email; ideally it should allow me to hide the badge on the button bar too) - just one picture per maintenance request doesn’t do it - sometimes posting a request errors out; then you switch categories and it works - it could use some ML service to auto-suggest categories - a global search is sorely needed; it’s hard to find things - on the ui, fixed items (e.g. appliance manuals) should be separated from seasonal ones

the post in the bullet board it wont refresh at all it is refreshing items some one posted last 5 days before. i watch everyday for new post but never shown.

App is so slow and now it won’t show me anything but a blank screen. Tried uninstalling, reinstalling, wifi, data, turn off phone, turn on phone, literally nothing works

The update from a year or two ago is absolutely terrible. The messages now are almost impossible to delete and there is no longer a batch/multi-delete option. Absolutely terrible, o can’t even use it anymore.

I don’t understand the other reviews I reset my password multiple times through this app. It recognizes me but after keep changing my password each time that it says it doesn’t recognize my login. I still cannot use the mobile app to report a maintenance problem. I’ve been living in this apartment three years and they just changed the system and not only does. It tells me that I paid my rent late even though I have a receipt showing it was paid two days before it’s due, I still get an email telling me that it’s late and also have a fee and I have to keep sending an email to get it corrected. It doesn’t work and you should allow people to submit emails and have a formal form to submit through a computer because your app is broken and I can’t reach anyone.

So buggy!! I’m writing my second review in one day because I’m so fed up with this app! Whatever you do, DO NOT try to reset your password!! It will take you to a page that asks to type in a password twice (to confirm) and once you click “finish”, it will wig out and say “ERROR, Incorrect password!” Wait, what? I thought I was changing my password… 🤷

The developers of the app must see the terrible reviews in the last few months and have FAILED to address the issue to have a functional app. This app is the WORST app on my phone. If I could give it negative 0 stars I would.

It freezes all the time. Worst app ever.

This app is really buggy. There’s a bug that won’t let residents reserve an amenity. Our apartment building filed a bug weeks ago and the app developers still haven’t fixed it. They need to improve their product and quality control.