Moonlite - Storytime Projector

Bought 3 books only 2 worked and had to contact customer support to fixed the 3rd. This app has too many on sale pop ups and extra menu click throughs! Super annoying, just trying to read my kid a book and i have to navigate through wordy popups.

I ordered a box set containing multiple stories and one of these was not working, but Moonlite was great about sending a replacement code quickly via email. Overall both of my children adore all the stores they have to offer and it’s a unique incentive with special word sound effects to encourage my 5 year old to sit and read along with me as he enjoys poking the words to make the noises. Even the 2 year old enjoys the old slide show like quality it lends to the books to make a unique visual and both always rush to storytime.

We really enjoy the moonlight projector, but the story music really detracts from the experience. It is WAY too loud. I wish you could adjust the music level while still having the story sounds be loud. With the background music on you can hardly hear most of the story sounds, which are one of my kids favorite things to do—but they always complain they can’t hear it—“turn down the music mommy!” Sorry kiddo, the app creators need to fix it.

Not only in this app great for reading with my kids and they absolutely love it, the people in customer service are amazing. I didn’t open up two books for a year so the codes expired. I wrote customer service with my issue and they responded within a couple hours. They gave me new codes no problem and then followed up with me. It felt nice corresponding with actual humans since these days customer service is usually robots or outsourced.

Emailed them about an issue with my codes on Sunday evening at 7pm, fully expecting to get a reply sometime the next day. They responded within a half hour and helped me super quickly, saving story-time. Would definitely recommend!

My daughter loves this app and asks for it every night. I wish the app read the story out loud. Parents need a break! I just want to chill out and let a narrator read!

I recently got a Moonlite secondhand. While it didn’t have the activation code, customer service was able to issue me a one time use code with proof of my story pack! Being a mom of 4 means that I thrift a lot, and the fact they are making this feel brand new is amazing!!

My toddler really likes this. She’s visual so she enjoys seeing some of her favorite stories come to life. The customer service is also great. Two of the codes I had expired and they responded right away with new codes. 4/5 stars because I find some of the usage of the app not as user friendly as I would like and the issue with the codes was a little confusing. Overall great idea!

My son loves story time with Moonlite! It makes it so much fun. Also, customer service is superb. I was helped almost immediately, on a weekend evening with problem resolved. Thanks guys!

We have acquired at least 10 stories and my kids love them! We lost one of the codes and their customer service was quick and helpful. Highly recommend!