Mumzworld

On 26 May 2024, my mother received an order and has decided to return it (due to size) and the item was in perfectly good condition and return in its original package. The request which was made on 28 May (within the 7 days policy) however it was rejected on the basis that the box was slightly ribbed which is entirely unacceptable as the MumzWorld box goes through shipping and is not received in a perfect condition to start with. In addition, I trust that this box is easily replaceable as this is just the company box and not the product box. I’m happy to attach a picture of the requested return box which is much better condition that boxes that I first received from Mumzworld. I will STOP shopping from Mumzworld again just because of their complex and unreasonable return policy as you can easily fund most of the items on other website with much better and easier return policies. I would also file an official complaint to the Consumer Protection and Ministry of Commerce as this is considered commercial fraud.

سياسه التسليم فضيعه يكتبون التسليم في نفس اليوم عادي الطلبيه تاخذ اسبوع ١٠ ايام ولا يعتذرون ولا ايميل ولاشي واذا اتصلت عليهم يقولون لا نحن مش كاتبين نفس اليوم 😂 انت بس ابحث ع الموقع ف قوقل اسمهم مامز ورلد same day delivery 😂😂😂 طيب رجعو فلوسنا !!! لف ودوران لين اتقول التوبه

The app has many errors as well as the company too. Did baby registry and ended up receiving same items from different people, which not supposed to happen as bought item by someone automatically supposed to be unavailable for another person. What was the point to share this baby registry with my friends so I ended up receiving the same items twice or triple times. When raised the issue it took me 1 month to finally let someone to pick up doubled items however promised money for those items never received. Be careful with the scammed app Momzworld and its company

تطبيق بدائي وخدمة عملاء غير جيدة

I advise any one not from UAE or Saudi dont order from them. They will not return or exchange you items like every respectful sites.

ويعلنون عن توصيل مجاني للسعوديه كذب و تخفيضات وهم زايدين بالسعر وبعد ماكلمتهم على الواتس اب طلبت ايميلي و بعدها راحو يحذفو اللي بالسلة عندي وتغيرت الاسعار في اقل من دقيقه كل شي موثق بالصور ! و كانت تكلمني الموظفة اللي اسمها سلسبيل حسبي الله عليكم مجموعة كذابين ، حذفت التطبيق اشتري من الصيدليات افضل منكم

عروض وهمية ونصب على العميل

سابقا كان في مزايا ونقاط الحين شالوها ، اشتري بمبلغ وقدره بدون خصومات والشحن 55 .. اخر تعامل

You’d think that after all this time in the market and working with so many influencers that the app/website experience would be better. There’s literally never a single time I go on mumzworld and the site works properly. Always some error. Super frustrating! Should probably switch to one of their many competitors.

I use this for all my pregnancy and baby shopping because they have a great assortment of products and brands. However, I constantly face problems with both the website and the app. Particularly the wishlist functionality and shopping cart. Buying what I need when I need it is regularly a mess due to this. I don’t experience glitches like this on any comparable UAE e commerce site like Namshi, Ounass, etc. Mumzworld really needs to step up their platform with regard to their never ending IT issues and often less than satisfactory customer service about it.