Muzz: Muslim Marriage & Social

This app’s developers have a habit of changing features and their terms after purchases are made. As an app aimed at the Muslim market and presenting a “halal” approach to relationships and marriage, their conduct is anything but halal, and no less than fraudulent. Example- Features such Compliments (previously called Instant Match or Instant Chat) were sold (often 10 credits for $40 or so) on the basis that one can send a message to any member for instant conversation (other party’s acceptance permitting). Apparently that has changed (after a customer purchases said credits) and a very delayed and vague support response (without any further reply despite follow up) says that only gold members can open an instant chat received, even if the sending party has actually paid for it. They add salt to the wound by saying that changing the rules is at the developer’s discretion! Talk about stealing money from paying customers. Same goes for Gold members who expect an instant chat/compliment credit each day (as advertised). It doesn’t work that way. They only credit you a Gold chat if you use up one in the prior 24 hours. No such condition is mentioned when selling it. These subscriptions aren’t cheap and the quality of their product has declined significantly while arrogance as just shot up. Do not pay for subscription. The developer replies months later to say “sorry to hear, please send us your feedback to an email” tells you everything you need to hear about them. They barely reply to support requests, so don’t expect their response to product issue feedback.

This app’s developers have a habit of changing features and their terms after purchases are made. As an app aimed at the Muslim market and presenting a “halal” approach to relationships and marriage, their conduct is anything but halal, and no less than fraudulent. Example- Features such Compliments (previously called Instant Match or Instant Chat) were sold (often 10 credits for $40 or so) on the basis that one can send a message to any Non Gold member for instant conversation (other party’s acceptance permitting). Apparently that has changed (after a customer purchases said credits) and a very delayed and vague support response (without any further reply despite follow up) says that only gold members can open an instant chat that the other party has actually paid for — and that changing the rules is at the developer’s discretion! Talk about stealing money from paying customers. Same goes for Gold members who expect an instant chat/compliment credit each day (as advertised). It doesn’t work that way. They only credit you a Gold chat if you use up one in the prior 24 hours. No such condition is mentioned when selling it. These subscriptions aren’t cheap and the quality of their product has declined significantly while arrogance as just shot up. Do not pay for subscription.

Toooo much subscription feee

Bunch of theives

It’s waste of time It’s better to find in person Most of the girls looking for rich person

You have to pay $50 per month the app won’t let you just pay the $11 per week it’s stupid and half the women on here aren’t Muslim and I can see so many haram red flags the only righteous women whom Iv spoken with live in Indonesia or Malaysia

After i joined and paid for membership next day i got banned, they took my money with no refund or explanation. Note i did not even chat to anyone, I emailed there support email and they advised they will look into it ? But days later no response after numerous emails requesting update.

Beautiful

I’m not getting any matches my profile is up to date

Too many inactive users and considering you get only few profile views a day it’s a total waste of time. Even if you pay for the subscription you get repeat profiles even though you have liked them. Also too many non serious people who don’t reply and overall I feel this apps sole purpose is to earn money for its owners. Unfortunately there is no alternative apart from this one.