My M1+

All card payments are broken and M1 doesn’t have support

Please fix this once I login it automatically logs me out

After moving to the new app. Previous Giro arrangements were not carried over. As such, home broadband were terminated and disrupted causing lots of inconvenience.

This M1 + App is very unstable and it’s so frustrating to use it as the touch screen does not work when we tried to select some functions on the screen such as my home tel no. to add caller ID services!!

I found a reminder that my bills were unpaid even though I had already set up a credit card default for it. Previously the m1 customer service staff also assured me that my settings were correct and the payment would be processed automatically. Instead, I found the unpaid bill reminders and had to manually click the payment button to pay the outstanding bill. Please fix this issue, thanks.

This new app seems to make payment so difficult, it appears to be almost on purpose, so as to drive late payment and re-line install payments revenue line items. if I had it to do over again, I would definitely go with Singel or Star hub.

I found a reminder that my bills were unpaid even though I had already set up a credit card default for it. Previously the m1 customer service staff also assured me that my settings were correct and the payment would be processed automatically. Instead, I found the unpaid bill reminders and had to manually click the payment button to pay the outstanding bill. Please fix this issue, thanks.

The app remains buggy, hangs and has charming features like making you continually auto-enroll in more roaming packages until you manually cancel - which then frequently gives you “unable to unsubscribe” (seems clearly designed to ensure you forget so they make more money)

For months now, the enter OTP page bugs out when the keyboard sometimes doesn’t appear if you switch apps without opening the keyboard first. Annoying with the 15 min no OTP restriction

A screwed up company. Poor network coverage yet many hidden charges.