My Run Plan

I can’t use the app because it won’t let me select the $9.99 subscription. It will let me do the six month and the 12 month subscription though, but I don’t want to do that. I want to see if I like it first. I don’t know if this is the apps way of up selling, but it stinks.

When the app actually works it’s great. However I have an active subscription, the app even tells me I have an active subscription but won’t let me past the “please review the subscription options!” page that opens with the app.

Have the same issue as others. Paid $65 dollars for a subscription but am stuck on subscription screen and can’t open app.

I used my run plan for 2 years, renewed my subscription, it took my $65 dollars and deleted my account. Now I’ve lost two years of running data and my money

I have used this app non-stop for a year straight and now it’s useless.

I have used this app for 4 runs now and the app has shut down during 3 of them losing all of my progress. Time to find something else.

I have used this app for a year and had a good experience, but when it auto renewed I suddenly could not open it anymore- keeps showing me a page with ‘subscription options’ then telling me ‘you have already subscribed ‘ when I select the option. I tried contacting the maker and no response, but they already got my money for the second year. Tried deleting and redownloading app and no dice.

This app looked like something I’d like to try. However, when using it for the first time, it prompted me to register. I do so, and successfully logged in. When I try to set up a plan, I’m given a choice to logging in or registering a new account. No matter what I pick, it takes me to register a new account, which I can’t do because it tells me my email is already taken. If I try to login using the credentials that I signed up with (that worked the first time I used them) it tries to register me as a new user again.

I haven’t loved this app - doesn’t feel like it was made for runners who are just starting their training. Rather than coaching / calling out exercises along the way, it dumps all of the instructions on you at once, expecting you to guess your own distances. Once you’re familiar with the exercises & rhythms it gets better, but wasn’t effective coaching for me.

This app is great at creating an effective training plan for me. However, there are some things about the app that I do not like. I do not sync my Fitbit with it because if you use the Fitbit and the app to track your run, it logs it as 2 separate runs. If I just use the Fitbit to track the run, then I don’t get the app’s feedback while I’m running. The problem with using the app to track my run is that I have to start it on the phone, which is fine for a training run, but not ideal during a race. So, my current frustration is that I’m trying to enter my race manually, but I am unable to enter it as a race because that is not an option. I would love to see a fix for this or get some feedback on how to do this. If this were not an issue, I would have given a 5 star rating.